Operations Manager

Overview

We are seeking a highly organized and proactive Operations Manager to oversee day-to-day office operations, support strategic initiatives, and drive operational efficiency within a fast-paced professional services environment. This role is ideal for a detail-oriented leader who thrives in managing workflows, coordinating deadlines, improving processes, and supporting both executive leadership and operational teams. The Operations Manager will play a critical role in ensuring productivity, accountability, and smooth office operations across multiple functions.

This is a fully onsite position.

• Assist in the management and coordination of analysts, interns, and support staff
• Manage calendars, track critical deadlines, and ensure timely completion of hearings, appeals, filings, and other time-sensitive matters
• Serve as a subject matter expert for office software systems and operational tools
• Prepare legal, business, and administrative documents, reports, contracts, and forms
• Support budget tracking, expense reconciliation, accounts receivable, and accounts payable processes
• Maintain inventory of office supplies, software, and equipment
• Coordinate facility management activities, including vendor relationships and office maintenance
• Organize meetings, prepare agendas, record detailed meeting minutes, and distribute follow-up documentation
• Manage filing systems and maintain organized operational records
• Conduct operational research and recommend process improvements
• Assist with policy and procedure updates in collaboration with leadership and HR
• Coordinate travel arrangements and scheduling logistics
• Serve as a point of contact for internal staff, clients, and external partners
• Monitor quality and productivity standards across operational functions
• Support company growth initiatives, operational projects, and continuous improvement efforts

• Bachelor's degree required
• Minimum 4 years of experience in operations management or office administration
• Experience with in legal, accounting, financial, or other professional services environments preferred
• Paralegal certification or related experience is a plus
• Strong project management and organizational skills
• Proven ability to manage deadlines and prioritize multiple responsibilities simultaneously
• Experience supporting employee performance management processes
• Knowledge of office management systems, inventory coordination, and facilities administration
• Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, and Adobe Acrobat
• Excellent written and verbal business communication skills
• Strong attention to detail and problem-solving abilities
• Ability to work effectively in a fast-paced, deadline-driven environment
• Strong customer service mindset with a proactive, team-oriented approach
• Willingness to work additional hours when necessary

• Competitive compensation package
• 401(k) with company matching
• Medical, dental, and vision insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Life insurance
• Short-term and long-term disability coverage
• Paid time off

• Monday through Friday
• Day shift
• Fully onsite position (not remote or hybrid)
• Occasional travel may be required