Client Success Lead - Consumer Packaged Goods

Client Success Lead – Consumer Packaged Goods

About Miebach

Miebach Consulting is a global leader in supply chain advisory and engineering. For more than 50 years, we have partnered with organizations worldwide to design, optimize, and transform their supply chains into strategic competitive advantages. Our consulting approach integrates deep operational expertise, advanced analytics, and innovative thinking to deliver measurable business impact.

About the role

This role is designed for a senior supply chain professional with deep CPG industry expertise and a passion for building long‑term client relationships, identifying opportunities for growth, and helping organizations solve complex supply chain challenges.

As a Client Success Lead, you will serve as a trusted advisor to client stakeholders while partnering closely with Miebach's consulting, engineering, and digital teams. You will help clients navigate challenges related to network design, warehousing, manufacturing logistics, automation, transportation, inventory performance, and supply chain transformation.

This position blends relationship leadership, strategic account development, industry expertise, and consulting collaboration. Success in this role is driven by creating meaningful client value, expanding trusted partnerships, and helping clients achieve measurable business outcomes.

Key Responsibilities

Client Relationship Management and Account Growth

• Manage and grow strategic relationships with leading Consumer Packaged Goods manufacturers across North America
• Serve as the primary point of contact for client stakeholders, including supply chain, operations, manufacturing, engineering, logistics, and executive leadership teams
• Build trusted, long‑term relationships and position Miebach as a strategic partner for supply chain transformation
• Develop a deep understanding of client priorities and business objectives to proactively identify opportunities for value creation
• Increase share of wallet within existing accounts by connecting clients with Miebach's consulting, engineering, automation, and digital capabilities
• Cultivate relationships with prospective clients through industry engagement, networking, and thought leadership activities

Business Development and Strategic Growth

• Develop and execute account growth strategies aligned with client priorities and Miebach's service offerings
• Support proposal development, RFP responses, client presentations, and commercial discussions
• Partner with business development and consulting teams to convert opportunities into successful engagements
• Leverage industry knowledge and client insight to identify emerging needs and market opportunities
• Contribute to annual account planning and growth initiatives across the CPG sector

Consulting Collaboration and Delivery Support

• Work closely with consulting and project delivery teams to ensure alignment between client expectations and project outcomes
• Provide industry perspective and business context to support solution development and engagement delivery
• Act as a bridge between client stakeholders and Miebach teams to facilitate communication, alignment, and successful execution
• Support clients in addressing complex challenges related to supply chain strategy, manufacturing operations, logistics networks, distribution, automation, and digital transformation initiatives

Thought Leadership and Industry Engagement

• Maintain deep expertise in Consumer Packaged Goods supply chains and industry best practices
• Stay current on trends including supply chain resilience, omnichannel fulfillment, automation, inventory optimization, sustainability, manufacturing transformation, and network optimization
• Represent Miebach at industry conferences, customer events, and professional organizations
• Contribute to thought leadership through presentations, industry discussions, and client‑facing insights
• Help strengthen Miebach's market position within the CPG sector

Qualifications

• 7‑15 years of professional experience in supply chain, operations, consulting, manufacturing, logistics, or related professional services
• Deep supply chain expertise within the Consumer Packaged Goods industry
• Understanding of…