Customer Claims Specialist
Job in
Fishers, Hamilton County, Indiana, 46085, USA
Listed on 2026-06-18
Listing for:
Crew Carwash
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Job Description
Posted Monday, June 15, 2026 at 4:00 AM
At Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!
Crew’s commitments to you- Paid Time Off + 6 paid holidays each year
- Free carwashes
- Group health, dental, and vision
- 401K with company match
- Daily pay options available at no cost to you
- Recognition and appreciation events
- Competitive compensation
- Industry-leading training
- Incredible growth potential
The Customer Claims Specialist assists the Customer Service Team with the processing of claims using good judgement, video, and information from the locations to resolve claims in a timely and cost-effective manner. Additionally, the CCS will be fully trained in all facets of unlimited customer support / call queue and will float between the two roles depending on where they are needed the most.
Whatyou’ll do at Crew:
- Unlimited Customer Support / Call Queue
- Customer Feedback / Complaint Resolution
- Ensure a Positive Customer Experience
- Support the Customer Service Department
- Additional administrative responsibilities
- Minimum of 2 years of experience in claims processing/customer service
- Proficient use of Microsoft Office products (particularly Excel)
- Strong desire to give exemplary service to Crew’s external customer
We’re in the people business, we just happen to wash cars!
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