Director of Customer Ops & Experience (Onsite
Job in
Fishers, Hamilton County, Indiana, 46085, USA
Listed on 2026-08-19
Listing for:
Smart Care
Full Time
position Listed on 2026-08-19
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Management
Client Relationship Management
Job Description & How to Apply Below
Smart Care in Fishers, IN is seeking a Director of Customer Service Operations to lead its centralized Customer Operations, including Customer Service, Dispatch, Workforce Management, Quality Assurance, and Customer Escalation functions.
This leader is accountable for delivering a consistent, world-class customer experience while driving operational excellence across every customer interaction, reporting to the Vice President – Field Support.
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