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Student Loan Collections Specialist; Hybrid

Job in Fishers, Hamilton County, Indiana, 46085, USA
Listing for: Sallie Mae Bank
Full Time, Apprenticeship/Internship position
Listed on 2026-09-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 48000 - 60000 USD Yearly USD 48000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Student Loan Collections Specialist (Hybrid)

Sallie Mae in Fishers, IN is seeking a customer engagement specialist to help customers navigate past-due accounts and repayment options. You will serve as the friendly, professional voice, recording interactions and guiding customers toward feasible plans.

Flexibility includes in-office attendance with some remote days, and a schedule bid process based on performance. The role emphasizes empathy, strong communication, and problem-solving while meeting strict quality and compliance targets.

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