Field Service Engineer

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Full Time Fishers, IN, US

2 days ago Requisition

Salary Range: $35.00 To $42.00 Hourly

The Automation Field Service Engineer is responsible for providing on-site and remote technical support for industrial automation systems, including installation, commissioning, troubleshooting, programming, and maintenance of automated manufacturing equipment. The ideal candidate will have strong hands-on experience with Siemens and Beckhoff automation platforms
, PLC programming, HMI systems, industrial networks, motion control, and electrical troubleshooting.

This position requires a technically strong, customer-focused individual who can independently diagnose complex automation issues and work effectively with customers, engineering teams, and other field-service personnel.

• Install, commission, troubleshoot, service, and maintain industrial automation equipment at customer locations.
• Diagnose electrical, controls, PLC, HMI, motion-control, and communication issues.
• Develop, modify, troubleshoot, and validate PLC programs using Siemens TIA Portal / STEP 7 and Beckhoff TwinCAT
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• Troubleshoot Siemens S7 PLC systems, including S7-1200, S7-1500, and related hardware.
• Troubleshoot Beckhoff TwinCAT systems, including EtherCAT networks, I/O, motion control, and distributed control systems.
• Configure and troubleshoot HMIs and operator interfaces.
• Diagnose industrial communication networks, including PROFINET, PROFIBUS, EtherCAT, Ethernet/IP, and standard Ethernet-based communication
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• Troubleshoot VFDs, servo drives, motors, sensors, safety circuits, and other automation components.
• Support machine commissioning, startup, qualification, and production ramp-up activities.
• Perform machine modifications and controls upgrades as required.
• Analyze PLC code, electrical schematics, machine documentation, and system diagnostics to identify root causes of equipment failures.
• Provide remote technical support to customers and internal service personnel.
• Document service activities, troubleshooting findings, corrective actions, and recommendations.
• Communicate professionally with customers regarding equipment status, repair activities, and recommended solutions.
• Work closely with engineering and software development teams to resolve complex or recurring technical issues.
• Provide training and technical guidance to customers and other field-service engineers when required.
• Support emergency and breakdown service activities when necessary.
• Travel domestically and internationally to customer sites as required.

• Associate degree, technical degree, or equivalent experience in Automation, Electrical Engineering, Controls Engineering, Mechatronics, or a related field
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• 3+ years of experience working with industrial automation and controls systems.
• Demonstrated hands-on experience with Siemens PLC systems
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• Demonstrated hands-on experience with Beckhoff PLC/TwinCAT systems
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• Strong electrical troubleshooting and controls experience.
• Ability to read and interpret electrical schematics and machine documentation.
• Experience with HMI systems and machine operator interfaces.
• Ability to troubleshoot automation equipment independently in a production environment.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work professionally and independently at customer locations.
• Willingness to travel extensively, including overnight, domestic, and occasional international travel.

• Advanced experience with Siemens TIA Portal
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• Advanced experience with Beckhoff TwinCAT 3.
• Experience with EtherCAT and distributed I/O systems.
• Experience with Siemens and Beckhoff motion-control systems.
• Experience with servo drives and servo motors.
• Experience with safety PLCs and safety systems.
• Experience with industrial robotics.
• Experience with machine vision systems.
• Experience with SCADA systems.
• Experience with OPC UA and industrial data communication.
• Experience commissioning automated manufacturing equipment.
• E…