Tram Driver - PT Flex

Job Details

Job Location:

Conner Prairie Museum – Fishers, IN 46038
Position Type:
Seasonal

Job Shift: Any
Job Category:
Facilities
Principal Function:
The Tram Driver is responsible for providing guests with safe transportation from one historic area to another while enhancing the museum experience by providing necessary and helpful information about Conner Prairie.

• Performs daily maintenance and safety checks on Conner Prairie trams.
• Cleans tram seats, floors, and driver area on a daily basis.
• Drives tram continuously to designated tram stops per schedule.
• Performs host/hostess duties at tram stops by greeting all guests as they board and answering questions; assists guests boarding and exiting tram as needed.
• Provides information to guests regarding special events, daily activities, upcoming events, educational programs and Conner Prairie history.
• Directs additional visitor questions to Guest Services for detailed information; provides guests with Comment Cards as needed.
• Directs unresolved questions and/or concerns to the appropriate supervisor for follow-up; keeps the tram supervisor informed of all issues involving tram and visitors.
• Operates tram following all outlined and necessary safety regulations and procedures.
• Safely operates the tram, which operates from a compact cab of a tractor.
• Must be available to drive for special events in the evenings and on holidays.

This job has no supervisory responsibilities.

Must be a minimum of 17 years of age; high school or college and/or graduated or obtained GED.

• The ability to speak, read and write in English is required;
  Spanish is desired.
• Driving record acceptable for position.
• Valid state Driver’s License.

To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Customer Service – Responds to requests for service and assistance; manages difficult or emotional customer situations focusing on listening without interrupting and keeping own emotions under control; solicits customer feedback to improve service; maintains confidentiality and meets commitments; remains open to others ideas and tries new things.
• Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; is able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed.
• Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment‑free environment; builds a diverse workforce.
• Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
• Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality/Quantity – Demonstrates accuracy and thoroughness; looks for ways to promote and improve quality; applies feedback to improve performance; monitors own work to ensure quality; meets productivity standards; completes work in a timely manner; strives to increase productivity and works quickly.
• Safety/Security – Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
• Attendance/Punctuality/Dependability – Is…