Payment Operations Specialist

About the Position

As the Payment Operations Specialist I, you will perform the daily functions required to support the management of deposit product servicing and support.

• Follow policies and procedures to input, verify, and release domestic and cross-border wire transfers.
• Meet critical processing deadlines for all payment transactions including ACH, RTP, and Fed Now.
• Serve as back-up support on mobile deposit transactions.
• Create and submit cash letters to other institutions.
• Detect and report risks associated with payment transactions.
• Serve as a backup to coworkers and as additional support for operational functions within Payment Operations and other departments, as needed.
• Ensure work product and entries are accurate while maintaining productivity according to bank processing deadlines and regulatory requirements.
• Perform other duties as assigned.

• High school degree required.
• Prior banking and/or payment operations experience required.
• Proven attention to detail and excellent organizational skills required.
• Previous customer service experience preferred.
• Strong PC skills required along with an ability to quickly learn new systems.

• Professional office setting.
• Must be able to move throughout the office and buildings to obtain or relay information as well as effectively utilize a remote support staff.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

• Medical, Dental, and Vision Insurance for Full-Time employees – Eligibility begins on day one of employment.
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees – Eligibility begins on day one of employment.
• Professional Development Reimbursement.
• At least 3 weeks paid vacation annually – For new employees, paid vacation is adjusted based on start date.
• Eleven paid holidays.
• Paid volunteer time.
• Annual First Internet Bank branded merchandise allowance.

Equal Opportunity Employer – Women, Minorities, Veterans and Individuals with Disabilities.

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