Catering Event Sales Coordinator

Catering Event Sales Coordinator

Conner Prairie Museum
- Fishers, IN 46038

Position Type:
Full Time

Job Shift: Any Education Level: High School

Travel Percentage :
Negligible Category:
Hospitality
- Hotel

Principal Function:
The Catering Event Sales Coordinator is responsible for supporting the catering department in event sales and coordination, menu coordination, event execution and client communication. Excellent communication, organization and customer support skills are required for success in this role.

Essential Duties and Responsibilities:

Duties include, but are not limited to:

Supervisory Responsibilities:

No direct supervisory responsibilities. Leads banquet support staff as needed to provide excellent service and experience for clients and guests.

Education and/or

Experience:

High School education or GED required. Experience in sales, banquet, catering and event management preferred.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of the organization. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Competencies:

To perform this job successfully, all employees at Conner Prairie should demonstrate the following competencies:

• Customer Service – Responds to requests for service and assistance;
  Manages difficult or emotional customer situations focusing on listening without interrupting and keeping one's emotions under control;
  Solicits customer feedback to improve service;
  Maintains confidentiality and meets commitments;
  Remains open to others' ideas and tries new things.
• Teamwork – Balances team and individual responsibilities;
  Exhibits objectivity and openness to others' views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone's efforts to succeed.
• Diversity – Demonstrates knowledge of EEO policy;
  Shows respect and sensitivity for cultural differences;
  Educates others on the value of diversity;
  Promotes a harassment-free environment;
  Builds a diverse workforce.
• Ethics – Treats people with respect;
  Keeps commitments;
  Inspires the trust of others;
  Works with integrity and ethically;
  Upholds organizational values.
• Organizational Support – Follows policies and procedures;
  Completes administrative tasks correctly and on time;
  Supports organization's goals and values;
  Benefits organization through outside activities;
  Supports affirmative action and respects diversity.
• Professionalism – Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.
• Quality/Quantity – Demonstrates accuracy and thoroughness;
  Looks for ways to promote and improve quality;
  Applies feedback to improve performance;
  Monitors own work to ensure quality;
  Meets productivity standards;
  Completes work in a timely manner;
  Strives to increase productivity and works quickly.
• Safety/Security – Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe…