Banquet Supervisor

Banquet Supervisor

The part-time Banquet Supervisor is a hands-on position, providing the highest degree of professional catering service to guests with the goal of achieving customer satisfaction and retention.

Essential Duties & Responsibilities

• Reports for work in proper uniform according to the scheduled time.
• Follows instructions for each event as given by the Premium Services Manager
• Reviews Banquet Event Orders and Ensures all products and equipment needed are secured prior to each event.
• Assists with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assists with preparing garnishes, beverages, condiments, and breads.
• Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Assists with preparation and set-up of event room when necessary.
• Prepares tables with place settings as instructed by the Premium Services Manager
• Attends pre-function meeting for briefing of event details.
• Checks in and Assigns Catering Staff based on event needs
• Always provides friendly and courteous customer service.
• Main point of contact on event floor for Clients during live events
• Remains at assigned station and performs duties as assigned according to each event.
• Reports any customer concerns and/or complaints to Premium Services Manager
• Breaks down tables and banquet equipment after each event.
• Cleans and returns serving pieces to proper storage area.
• Adheres to strict grooming standards and policies of company.
• Follows service standards, procedures, and guidelines.
• Performs other duties as assigned and deemed necessary.

Education and/or Experience

Minimum of 3 years work experience in service-oriented environment, catering experience preferred

Indiana Liquor License

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills & Abilities

Knowledge of catering services and terminology

Strong guest service skills

Ability to get along well with others

Ability to receive and carry out instructions in a timely manner

Working Conditions

Location:

Fishers Event Center

Physical Demands

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. This position requires stooping, lifting, walking and standing for long periods of time. Must be able to lift 50lbs.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.