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Store Support Lead — ITIL & Incident Management
Job in
Fishers, Hamilton County, Indiana, 46085, USA
Listed on 2026-06-03
Listing for:
Verizon Authorized Retailer, TCC
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Verizon Authorized Retailer, TCC is seeking a Store Support Shift Lead in Fishers, Indiana. This role is pivotal in managing Level 1 support services, ensuring high customer satisfaction while also meeting key service delivery metrics.
The ideal candidate will have extensive experience in service support and a strong understanding of ITIL best practices. Responsibilities include guiding the store support team, overseeing incident resolution, and fostering a customer-centric culture within the team.
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