IT Support Specialist

Vaco Technology is currently looking for a technical support specialist to assist our client in setting up IT Hardware at their remote locations over the phone. This will be a short-term contract at the client’s location on the northeast side of Indianapolis.

• Assist with pre-project setup and reconfiguration where needed
• Support printer setup, including static IP assignment (step-by-step process provided)
• Ensure devices are properly connected to firewall ports and accessible on the network
• Validate network connectivity via firewall access
• Collaborate with field technicians via phone to complete installations
• Primary focus on printer assignment and network connectivity validation
• Minimal configuration work expected (most setup should be completed in advance)

• A minimum of one year's experience in a customer service, help desk, or technical support role is preferred.
• Medium level technical troubleshooting and problem-solving skills preferred
• Good communication skills required
• Ability to follow instructions closely and communicate effectively
• Must be available for the full project duration (no time off permitted aside from July 3rd)
• Willing to work 100% on‑site.

Salary range for this role is noted in the posting. The individual may be eligible for discretionary bonuses and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign‑born residents, and veterans to apply.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact  .

Workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present you as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.