Shipping Associate

We are seeking a highly organized and detail-oriented individual to join our team as a Shipping Specialist. The successful candidate will play a crucial role in ensuring the safe and efficient transportation of pharmaceutical products from manufacturing facilities to distribution centers and ultimately to end-users. This position requires a strong understanding of pharmaceutical shipping regulations, attention to detail, and excellent communication skills.

• Verifies receipt of shipping request, material on hand, and capacity before preparing and scheduling a shipment.
• Confirms personnel, packaging material, and equipment availability for shipment before they are scheduled.
• Creates, updates, and manages an outbound shipping dashboard to provide visibility into the timing of the shipment and its corresponding status (staged, delayed, shipped, in preparation) and provides daily updates.
• Interprets and communicates special requirements to appropriate personnel.
• Ensures schedule stability by minimizing short‑term changes.
• Creates, executes, and monitors outbound shipments until they have reached their final destination.
• Maintains effectiveness of the Quality System components relevant to this position.
• Responsible for updating existing reports and developing new ones.
• Responsible for tracking departmental performance metrics, as required.
• Works closely with all internal and external suppliers and vendors.
• Monitors vendor performance, evaluates shipping execution, and determines if additional providers need to be explored and qualified.
• Maintains work area to 5S standards.
• Maintains SOPs (Standard Operating Procedure) for all duties and tasks.
• Co‑ordinates shipping operations: manages end‑to‑end shipping process, including packaging, labeling, and documentation.
• Collaborates with internal teams to schedule shipments based on production timelines and inventory requirements.
• Ensures compliance with local and international shipping regulations, including Current Good Documentation Practice (cGDP) and other relevant guidelines.
• Prepares and maintains accurate shipping documentation, including bills of lading, shipping manifests, and customs declarations.
• Implements and enforces quality control measures to guarantee integrity and safety of products during transportation.
• Performs regular checks on shipping processes to identify and address deviations from standard operating procedures.
• Liaises with logistics partners, carriers, and customs officials to coordinate shipment flow.
• Communicates proactively with internal stakeholders to provide status updates and address any issues.
• Identifies potential risks and implements preventive measures.
• Responds promptly to shipping‑related incidents or deviations from established procedures.

• High School/GED required.
• Bachelor’s degree preferred.
• 2–5 years of cGMP experience shipping (or another regulated industry) required.
• Must be able to read and understand English‑written job instructions and safety requirements.
• Experience interacting and collaborating with internal and external clients, customers, and/or suppliers required.
• Experience using electronic ERP and Material Management systems required.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to maintaining high‑quality standards.
• Proficient in using shipping software and Microsoft Office applications.
• Detail‑oriented and highly organized.
• Ability to work independently and collaboratively in a team.
• Strong problem‑solving skills and a proactive mindset.
• Adaptable to changing priorities and tight deadlines.
• Commitment to maintaining confidentiality and integrity in handling pharmaceutical products.

INCOG Bio Pharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG Bio Pharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

We will not tolerate discrimination or harassment based on any of these characteristics.