Manager, Supplier Management

Manager, Supplier Management

Req number: R7860

Employment type: Full time

Worksite flexibility: Remote

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a motivated Manager, Supplier Management to take us to the next level! If you have experience in end‑to‑end supplier onboarding and are looking for your next career move, apply now.

The Manager, Supplier Management leads a team of Supplier Onboarding Specialists responsible for end‑to‑end supplier onboarding across Workforce Solutions, Non‑WS Staffing, and Managed Services programs. This role oversees the full supplier lifecycle—from onboarding through performance management—while ensuring regulatory compliance, data integrity, and program accountability. The ideal candidate brings deep experience in contingent workforce operations, VMS/MSP environments, and supplier relationship management, and thrives in a fast‑paced environment requiring both strategic oversight and hands‑on execution.

This position will be full‑time and remote.

This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.

• Lead, develop, and performance‑manage a team of Supplier Onboarding Specialists, fostering a culture of accountability and continuous improvement
• Oversee end‑to‑end supplier onboarding across all program types, ensuring adherence to timelines, compliance standards, and program‑specific requirements
• Manage and optimize the Supplier Hub as the central system for supplier data, documentation, credentialing, and status tracking; coordinate with technology teams to enhance platform experience
• Design and refine onboarding processes, SOPs, and workflows for the Supplier Hub and Workday/VMS integrations, driving scalable improvements in speed, accuracy, and supplier experience
• Manage an active portfolio of direct labor suppliers, owning performance reviews, fill rates, time‑to‑fill metrics, and corrective action plans for underperforming suppliers
• Ensure supplier compliance with contractual, regulatory, and organizational requirements including financial (i.e., TIN), certificate of insurance, W‑9s, diverse supplier certifications and program credentialing, and respond promptly to compliance gaps
• Build and maintain dashboard tracking team performance, onboarding pipeline health, and key program metrics. Present findings to leadership and stakeholders
• Manage supplier tiering, preferred supplier lists, volume allocation, and Supplier Hub membership fee reporting on a monthly, quarterly, and annual basis
• Partner cross‑functional with Legal, Compliance, IT, Finance, Account Management, and client delivery teams to align onboarding and supplier performance with client and business needs
• Represent supplier onboarding in internal working groups, steering committees, and client‑facing program reviews
• Apply understanding of 1099 independent contractor classification, compliance requirements, and risk considerations when managing and onboarding 1099 suppliers within the contingent labor program

Required:

• 5+ years of experience in supplier management, contingent workforce, or MSP/VMS operations
• 2+ years of people management experience, including performance management and team development
• Proven track record managing end‑to‑end supplier or vendor onboarding programs
• Strong working knowledge of contingent labor models: staffing, SOW/managed services, and non‑employee workforce programs
• Proficiency with VMS platforms (e.g., Vector, Simplify) and HRIS/procurement systems
• Excellent communication, stakeholder management, and analytical problem‑solving skills
• Bachelor’s degree in business, HR, or…