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Customer Experience Leader — Ops & Kaizen Coach

Job in Fishers, Hamilton County, Indiana, 46037, USA
Listing for: Amazon
Full Time position
Listed on 2026-07-18
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 27552 - 41328 USD Yearly USD 27552.00 41328.00 YEAR
Job Description & How to Apply Below

Amazon is seeking a Customer Service Manager to lead and develop a large frontline team in Indianapolis. The role centers on guiding five group managers, mentoring leaders, and ensuring top-tier customer experience through disciplined operations and data-driven decisions.

The ideal candidate holds a bachelor's degree, exhibits strong English communication, and demonstrates proficiency with Excel for performance metrics and planning. This is a fast-paced, impact-focused position.

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