Registered Nurse or LPN

About the Role

To support Urology of Indiana by assisting the providers and/or team with patient care needs and treatment. To assist the Advanced Prostate Care team in the management of patients within the APC clinic. Responsible for company vision, "To provide the highest quality, comprehensive urologic care to our patients and referring physicians through the delivery of state-of-the-art clinical services, applied clinical research, and continued medical education.

This is done in a compassionate, rewarding, and satisfying manner for patients, staff, and physicians."

What You'll Be Doing

• Exhibits excellent customer service skills with staff, patients, families, and other external contacts
• Phone triage as needed:
• Answers phones/voicemail(s), route calls to the appropriate nurse or physician
• Schedule follow up appointments for patients within the APC; coordinate appointments for patients by prioritizing needs
• Document all patient phone interactions in the EHR
• Assist with APC EHR inbox - obtain laboratory and imaging results, report findings to the appropriate physicians and patients
• Chart audit scheduled patients weekly as assigned
• Assist with coordination of central line placement/removal when needed and assist with coordinating dressing changes with other scheduled appointments
• Establish and maintain IV access and monitor patients throughout Provenge/Xofigo infusion process
• Administer medications (including oxygen) as needed in the event of a Provenge reaction
• Clean and stock infusion suite(s) after each patient
• Maintain electronic inventory supply tracker for each location where clinical infusions/Xofigo injections take place (Greenwood, Carmel, and ICC)
• Draw labs and give injections as ordered by provider
• Contact pharmacy for prescription refills or newly ordered medications
• Work side-by-side with patient navigator to ensure patients have access to appropriate funding for medications/treatments and are receiving their ordered prescriptions
• Assist with process for obtaining patient financial assistance
• Assemble APC folders and ensure each office has sufficient educational materials by utilizing an electronic educational materials tracker
• Assist with APC document scanning
• Participate in APC educational opportunities as presented
• Attend required training for HIPAA, OSHA, CPR
• Maintain patient safety and strict confidentiality at all times
• Performs other duties as assigned

What We Expect from You

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Required

• One year experience in a medical practice setting
• Excellent verbal and written communication skills
• Medical Assistant

Preferred

• LPN or RN
• EMR documentation experience
• Knowledge of healthcare insurance verification and processes

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine correspondence. Ability to speak effectively before individuals or groups of people.

Mathematical Skills

Ability to calculate basic figures and amounts. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of basic computer software.

Other

Skills and Abilities

• Strong written and oral communication skills
• Adapts easily to various environments
• Ability to follow written protocols, policies, and procedures
• Ability to organize, track, and maintain quality assurance
• Demonstrate a positive, cooperative, and professional attitude towards co-workers and public
• Establish a good rapport with co-workers, providers, and the public

Physical Demands

The physical demands described here…