Receptionist - Parkside Animal Hospital

Welcome to Parkside Animal Hospital, a highly respected practice located in beautiful Fishers, Indiana. Our vision is centered on providing pets with quality, compassionate veterinary care, a mission we pursue daily alongside our devoted clients. The community recognizes this commitment, reflected in our exceptional 4.8-star Google rating. We seek dedicated professionals who are ready to immerse themselves in a supportive, mission-driven culture where you can truly do your best work every day.

Parkside Animal Hospital is part of a larger network built on a foundation of support and education, ensuring every member of the team succeeds. We believe in investing in you, offering internal resources and programs designed to help all teammates achieve their individual career goals, whether that involves moving into leadership or becoming a credentialed technician. Our dedicated veterinarians, technicians, and receptionists are committed to building relationships with clients and supporting one another, creating a caring and compassionate environment where you feel valued and ready to work alongside your colleagues.

You will have the opportunity to practice high-quality, comprehensive medicine encompassing wellness care, preventive medicine, surgery, and a wide range of medical and diagnostic services. As a professional joining our network, you have access to crucial resources, including internal specialty consultations and continuing education, which elevate the level of care you provide. We are committed to ensuring you have the tools necessary to develop your skills, expand your knowledge, and provide the comprehensive care that our loyal clients and their pets expect from us daily.

Located in Fishers, Indiana, just northeast of Indianapolis, you are joining a growing and desirable community known for its high quality of life. Fishers offers a welcoming blend of suburban comfort and dynamic development, providing excellent opportunities for dining, recreation, and family activities. The supportive hours of our practice, including closing at 7:00 PM on weekdays and early on Saturday, allow you the flexibility needed to enjoy everything this vibrant area has to offer, ensuring a sustainable work-life balance in a great city.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong…