Cashier, Retail

Position Description Wheeler Mission Ministries is a privately funded 501(c)3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping those experiencing homelessness and those in need. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission Ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed.

Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title:

Cashier Exempt/Non-Exempt:
Non-Exempt

Reports to:

Thrift Store Manager Full or Part-time:
Part-Time Team:
Thrift Store North

Position Summary:

The Cashier works under the direction of the Store Manager and Assistant Store Manager to carry out all retail operations in the store, including, but not limited to, creating a Christ-centered environment, register operations, customer service, store appearance and displays, and employee interactions.

Key Duties and Responsibilities Brief description of duties in order of priority

Key Area:
Customer Service Provide friendly, respectful, and Christ-centered service to customers, donors, volunteers, and staff while representing Wheeler Mission in a manner consistent with its mission and values.

Assist customers with purchases, questions, and locating items while helping create a welcoming shopping experience.

Address customer concerns appropriately and communicate any service issues or concerns to store leadership.

Key Area:
Register Operations & Store Transactions Operate the cash register and accurately process cash, credit card, and other transactions according to store procedures.

Assist with refunds, voids, and transaction corrections while maintaining accurate records of sales activity.

Ensure proper handling and security of cash and report discrepancies or register issues to store management.

Key Area:
Store Appearance & Retail Support Maintain a clean, safe, and organized store environment including fitting rooms, sales floor, restrooms, and customer areas.

Assist with stocking shelves and clothing racks to ensure merchandise is available and accessible to customers.

Support store staff with merchandising tasks such as organizing displays and returning merchandise to appropriate areas.

REPORTING RELATIONSHIPS:

This position has no direct reports but may occasionally supervise groups of volunteers at the donation center.

Competencies Required Unique for this job Unique for this job Adaptability Teamwork Customer  Focus Communicates Effectively Attention to Detail Patience Organizing Time  Management

MINIMUM QUALIFICATIONS:

Education/

Experience:

High school diploma, GED, or HSEVerbal communication skills to communicate effectively with others.

Technical/Software Knowledge:

Ability to learn how to manage time in payroll software

Mission Alignment:

Belief in the inerrancy of the Holy Bible Adherence to WM Employee Policies Alignment with WM Core Values:

Christ-Centered Purpose Faithful Stewardship Excellence Grace  and Truth Work Environment and

Physical Requirements:

To perform the essential job functions of this position, with reasonable accommodations, a candidate must be able to:

Stand for long periods of time

Push/pull shopping carts and hang clothing

Physical ability to perform normal office functions including sitting for prolonged periods of time and the endurance to remain standing for prolonged periods of time Frequently lift and move donations up to 20 pounds.

Other Requirements for Employment Conflict of Interest Policy, Confidentiality Policy, and Statement of Faith Post-offer acceptable background check required for all positions.

All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.

Disclaimer: Although WMM has attempted to accurately and thoroughly describe this position, WMM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WMM, at any time, with or without advance notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.

This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities
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