Cashier, Retail

Position Title

Cashier

Part-Time, Non-Exempt

Thrift Store Manager

Thrift Store North

The Cashier works under the direction of the Store Manager and Assistant Store Manager to carry out all retail operations in the store, including, but not limited to, creating a Christ-centered environment, register operations, customer service, store appearance and displays, and employee interactions.

• Provide friendly, respectful, and Christ-centered service to customers, donors, volunteers, and staff while representing Wheeler Mission in a manner consistent with its mission and values.
• Assist customers with purchases, questions, and locating items while helping create a welcoming shopping experience.
• Address customer concerns appropriately and communicate any service issues or concerns to store leadership.

• Operate the cash register and accurately process cash, credit card, and other transactions according to store procedures.
• Assist with refunds, voids, and transaction corrections while maintaining accurate records of sales activity.
• Ensure proper handling and security of cash and report discrepancies or register issues to store management.

• Maintain a clean, safe, and organized store environment including fitting rooms, sales floor, restrooms, and customer areas.
• Assist with stocking shelves and clothing racks to ensure merchandise is available and accessible to customers.
• Support store staff with merchandising tasks such as organizing displays and returning merchandise to appropriate areas.

Reporting Relationships:
This position has no direct reports but may occasionally supervise groups of volunteers at the donation center.

• Adaptability
• Teamwork
• Customer Focus
• Communicates Effectively
• Attention to Detail
• Patience
• Organizing
• Time Management

Minimum Qualifications:

• High school diploma, GED, or HSE
• Verbal communication skills to communicate effectively with others.

• Ability to learn how to manage time in payroll software

• Belief in the inerrancy of the Holy Bible
• Adherence to WM Employee Policies
• Alignment with WM Core Values:
  Christ-Centered Purpose, Faithful Stewardship, Excellence, Grace and Truth

• Stand for long periods of time
• Push/pull shopping carts and hang clothing
• Physical ability to perform normal office functions including sitting for prolonged periods of time and the endurance to remain standing for prolonged periods of time
• Frequently lift and move donations up to 20 pounds.

• Conflict of Interest Policy, Confidentiality Policy, and Statement of Faith
• Post-offer acceptable background check required for all positions.
• All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.

Disclaimer:
Although WMM has attempted to accurately and thoroughly describe this position, WMM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WMM, at any time, with or without advance notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.

This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.