Assistant Fixed Operations Manager - Apparel and Parts

• Location 12400 Reynolds Drive,Fishers, IN, 46038,United States
• Base Pay $60,000.00 - $75,000.00 / Year
• Employee Type Full Time Exempt

The Assistant Fixed Operations Manager – Apparel & Parts supports the Fixed Operation steam by driving sales performance, merchandising excellence, employee development, and exceptional customer experiences within the Apparel (Motor clothes) and Partsdepartments. This role is highly visible on the dealership floor and is responsible for creating anengaging retail environment that reflects the Harley-Davidson brand, increases customer engagement, and maximizes department profitability.

The ideal candidate is a passionate motorcycle enthusiast, strong retail leader, and hands-onmanager who can coach teams, execute merchandising strategies, improve processes, and maintain a premium dealership experience.

• Maintain a strong leadership presence across the showroom, Motor clothes, and Parts departments
• Lead, coach, and develop team members to improve sales performance, product knowledge, and customer engagement
• Drive sales growth through effective merchandising, promotions, and retail execution
  
  Monitor and improve key performance metrics including revenue, gross profit, average ticket, and accessory attachment rates
• Ensure all displays, product placement, and showroom presentation reflect Harley-Davidson brand standards
• Support daily operations across Motor clothes and Parts, including inventory, organization, and customer interactions
• Assist with merchandising plans, floor sets, seasonal transitions, and product launches
• Partner with leadership to execute sales strategies, events, and dealership initiatives
• Analyze customer traffic and behavior to optimize layout and sales opportunities
• Support hiring, onboarding, and ongoing training of associates
• Resolve customer concerns and deliver a premium Harley-Davidson experience
• Collaborate across departments to drive dealership performance and customer loyalty

• A strong retail leader who builds high-performing teams and holds associates accountable to results
• A hands-on coach who develops talent and drives sales through training and engagement
• A customer-focused professional who creates exceptional in-store experiences
• Skilled in merchandising and retail presentation with an eye for detail and brand standards
• A data-driven problem solver who uses metrics to improve performance
• Organized and execution-focused, with the ability to manage multiple priorities
• Passionate about the Harley-Davidson brand and lifestyle

• Previous leadership experience in retail, dealership, powersports, or automotive environments
• Strong background in sales, customer service, and retail operations
• Experience with merchandising, inventory management, or product presentation
• Proven ability to coach, motivate, and develop a team
• Strong communication, organizational, and multitasking skills
• Ability to work weekends, evenings, and dealership events

• Harley-Davidson or motorcycle industry experience
• Experience in Motor clothes, apparel, accessories, or parts departments
• Familiarity with dealership systems, inventory processes, or retail analytics