Assistant Retail Operations Manager - Apparel & Merchandising

• Location 12400 Reynolds Dr,Fishers, IN, 46038,United States
• Base Pay $60,000.00 - $75,000.00 / Year
• Employee Type Full Time Exempt

Harley-Davidson of Indianapolis is hiring an Assistant Retail Operations Manager to run the floor in our Motor clothes and Partsdepartments.

This is a hands-on floor leadership role in the Motor clothes and Parts departments. This person provides day-to-day coaching and direction for a team of 5+, owns floor sets and seasonal merchandising, and uses department sales and inventory data to drive gross profit, average transaction, and accessory attachment. Schedule is Tuesday-Saturday with occasional dealership events. Requires prior leadership experience in retail, automotive, or powersports;
Harley-Davidson experience is preferred but not required.

• Provide day-to-day coaching and direction for the Motor clothes and Parts team: product knowledge, selling skills, customer engagement.
• Own floor sets, seasonal changes, product launches, and promotional displays. Keep the showroom clean, well-signed, correctly priced, and easy to shop.
• Track and act on department numbers: sales, gross profit, average transaction, units per transaction, accessory attachment, and inventory performance.
• Build and run sales promotions, and partner with Sales and Service to create Parts, Accessories, and Motor clothes opportunities.
• Help with recruiting, interviewing, and onboarding new team members.
• Support dealership events and rides.
• Jump on the floor and sell when we get busy. Everyone here does.

Required:

• Leadership experience in retail, automotive, powersports, or another customer-facing sales environment.
• A track record of coaching a team and holding people accountable.
• Hands-on experience with merchandising, inventory, or product presentation.
• Comfort working with sales numbers and acting on what they tell you.
• Availability for the Tuesday-Saturday schedule and occasional events.

Nice to have:

• Powersports or dealership experience.
• Apparel, accessories, or Parts background.
• Experience with dealership management systems.
• You ride, or you want to.

You don't need Harley-Davidson experience. If you've run a store, adepartment, an apparel floor, or a parts counter, we can teach you the
Harley side. We're looking for someone who already knows how to lead people, merchandise, and sell.

• Health, dental, and vision insurance
• 401(k) with company match
• Company-paid life insurance
• Paid time off, plus additional paid time off for volunteering in the community
• Employee discount on merchandise and motorcycles

Harley-Davidson of Indianapolis is an equal opportunity employer.