Inside Sales

Description

WHAT FLEXWARE DOES

Manufacturers are the backbone of innovation-powering industries, improving lives, and keeping the world moving forward. That's where Flexware Innovation comes in. Behind every great product is a complex web of machines, technology, data, and people working together to make it happen. Flexware partners with manufacturers to guide their strategy and execute the solutions that bring it to life.

Founded in 1996, Flexware's teams of talented advisors and engineers leverage technology across industrial controls, manufacturing systems integration, software development, data engineering and management, and the ever-evolving landscape of emerging technologies.

Flexware is made up of problem-solvers, builders, and collaborators who care deeply about doing work that matters. We roll up our sleeves, dive into the details, and create solutions that stand the test of time, because our customers count on us to keep production moving.

Today, Flexware is growing with fresh momentum and purpose. We're investing in innovation, in our people, and in a culture where you can do your best work while living a balanced, meaningful life

WHAT YOU WILL DO

The Inside Sales Representative is an early-career sales professional within Flexware's Business Development Team, responsible for driving qualified pipeline growth within an assigned industry vertical. While collaborative and strategic in nature, this role functions primarily as a high-activity, inside sales position focused on rapid inbound lead qualification and proactive outbound prospecting.

This individual will play a critical role in accelerating revenue growth by:

• Qualifying inbound leads for company and solution fit
• Generating new opportunities through structured outbound efforts
• Expanding engagement within Flexware's Core 100 strategic accounts
• Supporting the Industry Principal Lead in achieving annual revenue and gross margin targets

The Inside Sales Representative works closely with Sales, Marketing, and the broader Industry Vertical team to ensure consistent messaging, disciplined follow-up, and strong pipeline development.

Here are some of the technologies and responsibilities that you will be responsible for:

1. Inbound Lead Qualification & Pipeline Management

• Serve as the first point of contact for inbound sales inquiries per a defined process
• Rapidly assess prospect fit based on industry alignment, technical need, project scope, budget, and timeline.
• Conduct discovery conversations to understand client challenges and correlate needs to Flexware's products and services.
• Advance qualified opportunities through the stages of the sales cycle to a purchase order.
• Route and coordinate opportunities within Named and Core 100 accounts to the appropriate Industry Principal Lead.
• Maintain accurate CRM documentation and follow-up cadence to ensure no lead is lost.

2. Outbound Prospecting & Lead Generation

• Proactively generates new sales opportunities through cold calling, email campaigns, and targeted outreach.
• Collaborate with Marketing and Industry Leadership to execute vertical-specific call campaigns and account-based initiatives.
• Research target accounts, key decision-makers, and emerging opportunities within assigned industries.
• Build and nurture relationships with new contacts inside existing and prospective accounts.
• Develop and expand prospect databases to create a sustainable pipeline of future opportunities.

3. Core Account Expansion Support

• Support the strategic vision to grow wider and deeper within Flexware's Core 100 accounts.
• Identify cross-sell and upsell opportunities within existing customer relationships.
• Help uncover new projects, divisions, plants, or business units within established accounts.
• Coordinate closely with the Industry Team to drive account penetration and engagement.

4. Team Collaboration & Performance Execution

• Work closely with the Industry Vertical Team to support annual revenue and gross margin objectives.
• Maintain high levels of daily sales activity, urgency, and disciplined follow-through.
• Represent Flexware Innovation with professionalism, integrity, and adherence to company values.
• Contribute insights from market feedback to Industry Vertical Team and Marketing to help refine messaging and go-to-market strategies.

The ideal candidate is energetic, highly organized, process-driven, and motivated by measurable results. This individual thrives in a fast-paced environment, demonstrates strong business acumen, and possesses the confidence to engage stakeholders across multiple organizational levels.

Success in this role requires:

• A sense of urgency and ownership over pipeline development
• Strong qualification discipline and time management
• Confidence in high-volume outbound activity
• Professional persistence and resilience

** Please note that we are not interviewing candidates that require sponsorship now or in the future**

WHAT YOU MIGHT HAVE DONE BEFORE

• Proven experience in inside sales, business development, or lead generation.
• Demonstrated ability to…