Field Sales - Broadband-Sales - IN - Indianapolis​/Kokomo

Overview

As we expand our supercharged fiber footprint, our Door‑to‑Door Broadband Specialists play a crucial role in bringing high‑speed connectivity directly to the communities we serve. This team is the face of our brand in emerging markets, driving growth through authentic, local engagement. In this role, you won’t just talk about technology, you’ll help people experience what’s possible with next‑generation home internet.

Broadband Specialists share current service offers, guide customers through seamless transitions, and ensure they feel confident and supported every step of the way. Success is measured by a specialist’s ability to meet sales goals, deliver exceptional customer experiences, and strengthen T‑Mobile’s presence in new neighborhoods.

• Drive customer acquisition through door‑to‑door conversations and community outreach—bringing our groundbreaking broadband offers right to a customer’s doorstep.
• Create standout experiences by sharing service benefits, answering questions, and delivering post‑sale follow‑up that creates customers for life.
• Team up to win by collaborating with sales leadership and cross‑functional partners, while supporting additional duties and special projects.

• High School Diploma/GED (Required)
• Consistent track record of hitting sales targets in retail or direct sales, with expertise in simplifying complex product offerings.

• Sales & Negotiation Excellence — Known to work in direct‑to‑consumer sales, especially door‑to‑door, with strong negotiation skills to confidently secure agreements and consistently meet or exceed sales targets.
• Communication & Customer Engagement — Exceptional verbal and written communication abilities, paired with the skill to connect with customers, address inquiries, deliver effective product presentations, and guide them smoothly into T‑Mobile services.
• Problem Solving & Adaptability — Strong ability to identify and resolve issues during the sales process while adapting sales approaches to diverse customer needs and shifting market conditions.

• Certified Sales Professional (CSP):
  Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques (Preferred).
• Certified Professional in Learning and Performance (CPLP):
  Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products (Preferred).

• At least 18 years of age.
• Legally authorized to work in the United States.
• Travel required:
  
  Yes.
• DOT Regulated Position:
  No.
• Safety Sensitive Position:
  No.

Base Pay: $30,000.00 (Annualized). Incentive Target: $48,600 (Annualized). Successful candidate’s actual incentive earnings vary based on performance and full‑time status. All employees at T‑Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. Eligible employees can receive an Annual Stock Grant.

Benefits include medical, dental, and vision insurance; a flexible spending account; 401(k); employee stock grants; employee stock purchase plan; paid time off; up to 12 paid holidays; paid parental and family leave; family building benefits; backup care; enhanced family support; childcare subsidy; tuition assistance; college coaching; short‑ and long‑term disability; voluntary AD&D coverage; voluntary accident coverage; voluntary life insurance; voluntary disability insurance;

voluntary long‑term care insurance; mobile service & home internet discounts; pet insurance; commuter and transit programs.

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling 1‑844‑873‑9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.