FSU Undergraduate Federal Study Student Employment-OneCard Technician

Fitchburg State University, located in Fitchburg, Massachusetts, is a public institution dedicated to integrating high-quality professional programs with strong liberal arts and sciences studies. Founded in 1894, the university now has more than 30 undergraduate programs and 22 master's degree programs, and 6,000 full and part-time students. We invite you to learn more about us and how we can help you achieve your educational goals.

Institutional Diversity and Social Justice

Fitchburg State University embraces a commitment to diversity, inclusion, belonging and social justice. We encourage individuals from historically underrepresented groups to apply and also those who can contribute to diversity, inclusion and equal opportunity in higher education through their teaching, research and mentorship.

Student workers report to One Card Office staff for various duties related to the modification and production of One Cards. One Card Technicians are responsible for producing new One Cards and replacing them for the campus community. Student workers also collect payment for replacement cards. One Card Techs will be tasked with troubleshooting problems related to the One Card. They also perform administrative assistant duties for the One Card staff, including, but not limited to: word processing, managing incoming telephone calls, updating social media notices about the One Card Office, and assisting with email replies concerning the One Card Office.

Student workers must be ableto perform complex projects from start to finish, maintain office confidentiality, comprehend and utilize a basic knowledge of the various aspects of the One Card process, ask questions when needed, and perform general office procedures. Demonstrate good interpersonal skills, including excellent written and spoken communication and phone skills, as well as being flexible and having a positive attitude.

Exhibit basic working knowledge of computers and major office productivity software, with an aptitude to learn new software necessary to make or update One Cards. Strong attention to detail and instructions to preserve data integrity while ensuring customers are given timely service. Ability to follow and maintain One Card Office policies and protocols.

Shift Information:
This is a student only posting and you must have Federal Workstudy money allocated to you in your financial aid package.

Shift will vary based on student schedules and students may work no more than 20 hours per week. Rate of pay is $15 per hour.

Hours of operation: 8 AM - 5 PM

Dates of employment:
September 2026-May 2027

Priority Review: 9/1/26

Fitchburg State University is an equal opportunity employer.