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HelpDesk/Support Customer Service Rep Technical Support

Customer Service

Job in Fitchburg, Worcester County, Massachusetts, 01420, USA
Listing for: Clayens US LLC
Full Time position
Listed on 2026-08-04
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below
Clayens US LLC, a leading software development firm in San Francisco, CA, is hiring a Customer Service Specialist to support clients using our cutting-edge IT solutions. In this role, you'll handle inbound inquiries, troubleshoot basic software issues, manage tickets, and coordinate with technical teams to resolve problems quickly. You'll guide users through product features, document recurring issues, and contribute feedback to improve our applications.

Our collaborative, innovation-driven culture supports continuous learning, clear career growth, and opportunities to work on impactful, global technology projects.
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