Undergraduate Student Employment-Admissions Tour Guide

Fitchburg State University, located in Fitchburg, Massachusetts, isa public institution dedicated to integrating high-quality professional programs with strong liberal arts and sciences studies. Founded in 1894, the university now has more than 30undergraduate programs and 22 master's degree programs, and 6,000full and part-time students. We invite you to learn more about usand how we can help you achieve your educational goals.

Fitchburg State University embraces a commitment to diversity,inclusion, belonging and social justice. We encourage individuals from historically underrepresented groups to apply and also thosewho can contribute to diversity, inclusion and equal opportunity inhigher education through their teaching, research and mentorship.

The Office of Admissions is seeking a student for employment. This position is funded by the university. All undergraduate students looking for employment are welcome to make application for this position.

Please see below the specific duties and responsibilities for thisrole. Admissions Tour Guides / Student Ambassadors will support the efforts of the Admissions Office by enthusiastically leading toursof the campus to prospective students, families, and other visitors of Fitchburg State. Additionally, tour guides will be expected toassist with preparation for all admissions programs and events, attendscheduled meetings and training sessions, contact prospective andadmitted students, and assist with the completion of various tasks asneeded.

Competitive applicants will have broad experiences as Fitchburg State students both socially and academically, and possess the communication skills essential to this position.

• Enrolled as a full-time undergraduate student in good academic& social standing.
• A minimum cumulative GPA of a 2.5 or higher.
• Ability to comfortably greet visitors and speak in frontof​groups.
• Commitment to professionalism and dependability.
• Ability to relate to a diverse population, while articulating thevalues and benefits of the Fitchburg State student experience to prospective students and families.

• Promote Fitchburg State University in a manner that is both positive and enthusiastic.
• Greet and welcome visitors to campus as they arrive to the Admissions Office.
• Lead a campus tour that is informative, positive, and providesvisitors with a better understanding of the positive experiences of
• Fitchburg State students.
• Participate in call campaigns to Prospective and Admittedstudents.
• Respond to all email messages, phone calls, and other communications in a timely and professional manner.
• Arrive for all scheduled shifts on time.
• Adhere to the defined tour guide dress code.
• Attend all fall open house dates and spring admissions events.
• Attend all scheduled meetings and training sessions.
• Show respect for all visitors, staff, faculty, and students of Fitchburg State University.
• Assistance with training of newly hired tour guides through presentations and job shadowing.
• Other tasks will be assigned as needed.

This is a part-time, non-benefited student only position. Students will work no more than 20 hours per week and the shift will varybased on student schedules. The hourly rate is $15.00.

Fitchburg State University is an equal opportunity employer.