Div. Director of & Community Based Services

Are you passionate about supporting individuals with developmental disability in the community? Are you a strong leader with organizational, program development and advocacy experience? We are looking for a Division Director of Home and Community Based Support with these skills!

Monday-Friday 8am-4pm (40 hr/week)

$88,878.00 annually

Comprehensive benefits package including vacation and sick leave, paid holidays, health, dental, life, disability, tuition assistance, and 401K. Advancement opportunities.

This position is an in‑person, in‑office position 100%.

The Arc of Opportunity is a civil and human rights movement, supporting individuals with disabilities and their families in North Central MA. You will be joining a network of over 600 national, state and local chapters committed to providing the best quality of life through our multitude of programs, services, and opportunities. We believe that every employee is invaluable and encourage their personal and professional growth.

With excellent salary and benefits, including generous paid time off, we prioritize the well‑being of our staff.

The Arc of Opportunity provides choices for individuals with disabilities to live in a home where they will be comfortable, whether in a private apartment, the home of a family member or caregiver, or a group home. Home and Community Based Supports consists of a variety of programs including, but not limited to:
Adult Foster Care (AFC), Individual Support Services (ISS), Shared Living (SL), and Money Follow the Person (MFP).

• AFC
  :
  This program is a Medicaid‑funded initiative that enables individuals with disabilities to live with caring providers in a safe and nurturing environment. We provide comprehensive case management and nursing oversight.
• ISS
  :
  This program supports individuals living independently in the community to maintain and expand their independence and pursue their dreams. We provide medical coordination, financial coaching, community integration, emotional/behavioral supports, etc.
• Shared Living
  :
  This program pairs adults with disabilities with non‑family members who have the desire, ability, and available accommodations in their home to support an individual as a Home Care Provider.
• MFP
  :
  This program helps individuals with disabilities and seniors who want to move out of nursing homes transition back into living in their communities. MFP enhances individuals’ opportunities to live independently and improve their quality of life.

(Full list of responsibilities can be found here)

• Oversees the Home and Community Based Services team: including Program Directors of the above‑mentioned programs, ensuring monthly metrics are met while providing exceptional services to both members and their caregivers.
• Ensure compliance with regulatory mandates among funders (DDS and Mass Health), licensing and CARF accreditations.
• Develop and execute short/long‑term goals which enhance and support the organizational strategic plan and priority initiatives.
• Oversee and manage program participant, caregiver, and personnel records in all databases ensuring compliance with agency, state and federal guidelines.

We understand the importance of a work‑life balance and offer a flexible schedule within a Monday‑Friday 8:00am‑4:00pm framework. Taking time off when needed is encouraged, ensuring you can maintain a healthy work‑life integration. We offer a comprehensive benefits package such as 12 paid holidays, a $3,500 sign‑on bonus, vacation & sick time, paid training, 401(k), health and dental insurance, an employee assistance program, a financial wellness program, and more.

• Minimum of three to five years’ experience in one of or a combination of the AFC, ISS, or Moving Forward Program.
• Bachelor’s degree is required.
• Marketing, outreach, sales, and/or other relevant program development experience.
• Strong mathematical aptitude for budgetary, funding, cost‑benefits analysis, and general business purposes.

The Arc of Opportunity is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.