IT Systems Analyst

IT Systems Analyst – Join a Modernizing IT Team at Certco, Inc.

Location:

Madison, WI (Verona Road)

Be part of something big. At Certco, we are continuing to modernize our technology environment, including the successful launch of our new Warehouse Management System and ongoing investments in cloud infrastructure, data integration, and enterprise systems. We are looking for an IT Systems Analyst who is ready to play a key role in supporting and advancing our technology landscape. This is an exciting opportunity for a technically skilled professional who enjoys solving complex problems, improving system performance, and working across teams to keep critical business systems running smoothly.

• Be part of a team supporting modern enterprise systems and cloud technologies
• Work with Azure, AWS, virtualization, and enterprise data systems
• Opportunity to support and enhance systems that directly impact business operations
• Collaborate with a knowledgeable IT team in a stable and growing organization
• Join a company that supports independent grocers and communities across the Midwest

As an IT Systems Analyst, you will support the design, implementation, and maintenance of enterprise systems and infrastructure. This role plays a critical part in ensuring system reliability, performance, and data integrity.

• Support ETL tools and workflows for data integration and transformation
• Maintain and troubleshoot Microsoft SQL databases
• Support APIs and data pipelines across enterprise systems

• Support Microsoft Azure environments, including storage, security, and performance monitoring
• Assist with cloud resource management, backup systems, and disaster recovery planning
• Monitor system performance and capacity planning

• Maintain virtualization platforms such as VMware and Nutanix
• Support enterprise storage solutions and ensure system reliability
• Assist in deploying new systems and infrastructure enhancements

• Provide Tier 1–3 support for escalated technical issues
• Monitor system alerts and troubleshoot incidents
• Participate in a rotating on-call schedule
• Support patch management and vulnerability remediation

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 3+ years of experience in IT infrastructure, systems engineering, or related roles
• Hands‑on experience with ETL tools (Pentaho, Talend, SSIS, or similar)
• Strong knowledge of Microsoft SQL databases
• Experience supporting Azure and/or AWS environments
• Familiarity with virtualization platforms such as VMware or Nutanix
• Knowledge of Windows Server environments (Active Directory, DNS, DHCP, GPOs)
• Experience with scripting tools such as Power Shell, Python, or SQL
• Strong troubleshooting, documentation, and communication skills
• Ability to work both independently and collaboratively

• Experience working with ERP, CRM, or WMS systems
• Understanding of ITIL processes (Incident, Problem, Change Management)
• Familiarity with project management methodologies such as Agile or Waterfall

Technology plays a critical role in supporting Certco’s operations and helping independent grocers succeed. As an IT Systems Analyst, your work will directly support enterprise systems that keep operations running efficiently and reliably across the organization.

Certco is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seeing:
Must be able to read reports and use computers. (75–100%)

Hearing:
Must be able to hear well enough to communicate with co-workers and customers. (75–100%)

Communication:
Ability to communicate effectively in person, over the phone, and via virtual platforms. (75–100%)

Reading/Data Analysis:
Ability to read and analyze data on a computer screen and in printed materials. (75–100%)

Standing/Walking/Mobility:
Must be able to stand and walk/maneuver around safely. (0–24%)

Climbing/Stooping/Kneeling: (0–24%)

Lifting/Pulling/Pushing: (0–24%)

Travel:
Ability to travel between locations as required. (0–24%)

Work Environment:
Ability to work in an operational environment, including exposure to varying temperatures, noise levels, and equipment movement when applicable. (0–24%)

Safety Requirements:
Must comply with all safety requirements, including the use of required personal protective equipment (PPE) when in operational areas. (0–24%)