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Retail Shift Lead Position

Job in Fitchburg, Dane County, Wisconsin, USA
Listing for: Kaizen Lab Inc.
Full Time, Part Time position
Listed on 2026-08-06
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Sales, Merchandising, Retail Support
Salary/Wage Range or Industry Benchmark: 14 USD Hourly USD 14.00 HOUR
Job Description & How to Apply Below

Retail Shift Lead

Position Responsibilities:

  • Supervising and assisting retail associates in customer service and store maintenance
  • Maintain accurate and visible signage for customers
  • Encourage retail staff to provide world class customer service
  • Work with customers to answer questions and find plants
  • Help customers pack items and carry to their vehicle
  • Contribute positively to the work environment
  • Take initiative to learn about plants and product
  • Becoming proficient and familiar with our POS (register) system
  • Watering, creating plant arrangements, and merchandising displays
  • Answering phones and returning messages
  • Help to maintain a clean and organized greenhouse
  • Interest in leadership
  • Other duties as assigned
Work with Management Staff on the following:
  • Maintaining inventory levels of houseplants and hard goods
  • Supporting weekly sales goals
  • Assist in store promotion and weekly sales
Requirements:
  • Age 18+
  • Must be a self-starter
  • Positive attitude
  • Customer service in a retail setting
  • Team player – communicative, enthusiastic, and helpful
  • Plant/Garden Knowledge – a plus! We are willing to teach and train if you are willing to learn.
  • Ability to lift 30lbs
  • Ability to remain active for your shift

We are very flexible with hours and are looking for people who are able to start August 17th. Full-time and part-time positions available, from just one day a week and up! Weekend availability is preferred.

Compensation:

Pay:
Starting at $14.00 hourly – increase depending on experience, etc.

  • 401K for Full Time Staff
  • Flexible Schedule
  • Employee Discount
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