Public Service Specialist ; Receptionist – Part Time – Juvenile Court

Nature of Work

Under supervision performs general office or secretarial work of moderate difficulty; performs related work as assigned.

Please note:
This is a part-time position, working 20 hours or less.

• Answers incoming phone calls, assists customers with court and probation related questions, and directs callers to appropriate parties
• Accepts and processes paperwork for new and existing case files; enters confidential data into secure computer systems; collects, processes, and records funds received, performs related accounting tasks, and balances cash and receivables drawer
• Complies reports and summaries of work
• Updates, checks and completes records, forms and documents
• Verifies discrepancies and makes corrections
• Processes documents to update and maintain files and records
• Researches records and disburses information
• Processes and distributes confidential and sensitive documents
• Establishes and maintains complex filing systems
• Composes, formats and types routine correspondence, reports and other documents
• Operates and maintains a variety of office equipment
• Performs complex data entry
• May record and document proceedings
• May orient and train other clerical staff
• May coordinate calendars, schedules, meetings, training and travel arrangements
• Maintains account records, cash control, accounts receivable and accounts payable
• May assist other agencies and the public with information forms and other department resources and explaining procedures
• May order, receive and distribute office and program supplies

Essential functions of this position include but are not limited to sitting, walking, standing, crouching, stooping, kneeling, reaching, bending, and crawling for filing; working with and around others; dealing with interruptions; repetitive motion (hand/wrist/elbow/ shoulder) for computer work, filing, copying, etc.; vision acuity (near) for computer work and reading documents; hearing and speech for ordinary conversation; finger dexterity and touch for typing.

Minimum Qualifications

Three years’ experience in performing clerical or administrative work within subject area; OR Associate’s degree and two years’ experience in performing clerical or administrative work within subject area; OR Bachelor’s degree and one year experience in performing clerical or administrative work within the subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

Preferred Qualifications: Experience with AJACS, JOLTS/JOLTSAZ, or other case management system, two or more years utilizing Microsoft Office, Word and Excel. Experience in a legal or court environment, demonstrated skill and experience with computer applications

• Filing methods
• Business English, spelling and arithmetic, punctuation and grammar
• Office practices and procedures
• Word processing, spreadsheets, other computer applications, and modern office equipment
• Rules and procedures of the assigned department, including state and federal law
• Skill in:
• Business English, grammar, and spelling
• Proofreading and editing documents for professional review/in a professional environment
• Planning and organizing office processes and case-flow management
• Ability to:
• Type accurately
• Make accurate arithmetic computations
• Prepare and maintain complex records and reports
• Work safely and support the culture of workplace safety
• Establish and maintain effective working relationships with employees, other agencies, and the public
• Follow written and verbal instructions
• Communicate effectively verbally and in writing

Coconino County is an Equal Opportunity Employer.

Ameri Corps, Peace Corps, and other national service alumni are encouraged to apply.

Coconino County offers a comprehensive employee benefits package to regular employees working 30 or more hours per week that includes:

(Regular Part Time employees receive some benefits on a pro‑rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)

• Vacation/Annual Leave
• Sick Leave
• 10 Holidays Per Year
• Health Care Insurance
• Dental Plan
• Vision Plan
• Group Life Insurance
• Pre‑Tax Deduction Plan
• Sick Leave Conversion Plan
• Personal Day Purchase Program
• Vacation Sell Back Program
• Tuition Reimbursement Program
• Wellness Program
• Long‑Term Disability
• Arizona State Retirement System
• Employee Assistance Program
• On‑going Training Opportunities
• Free bus transportation / Eco Pass bus pass

• Dependent Medical, Dental, and Vision
• Supplemental Life (for employees & dependents)
• Flexible Spending Account
• Health Savings Account
• Tax‑deferred investment program
• Accidental and Disability Insurance
• Short Term Disability