Member Services Representative

Title

Member Services Representative

Club Manager

Non-Exempt

As a Member Services Representative you are a high-energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment and create ‘raving fans’ by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

• Ensure the club is super clean because our members value this and we’re known for that too.
• Find new and current members to join the fitness trainer in classes.
• Impress new and existing members when you introduce them to our Black Card amenities.
• Help the entire team at the welcome desk by checking in members and providing greetings and farewells.
• Lead with passion, having fun and inviting members to do the same.
• Work a variable schedule; shifts may involve any of our hours of operation, including weekends and holidays.
• Competitive salaries, PF Black Card membership, and opportunities for growth are offered.

• Birthdate confirming you are at least 18 years of age.
• Passion for helping others.
• Understanding of the physical demands, including communicating, standing, walking, bending, lifting up to 50 lbs, reaching, climbing, balancing, kneeling, and handling potentially hazardous chemicals.
• On-time dependability.
• High School diploma or GED equivalent.

• Must be able to occasionally lift, push, or pull at least 50 lbs.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.