Front Office Assistant

Job Description

At Peak Family Dental Care, we value our patients. Through friendly interactions, quality dental work you can trust, and continuously evolving advanced solutions, our patients can be sure they are receiving the best care in Cottonwood, Sedona, and Flagstaff, AZ.

Each dentist at our practice strives to help you receive the same level of dental care we provide to our own families with personalized cosmetic, restorative, and general treatments that are held to the highest standards.

We also provide pediatric dentistry, periodontal care, TMJ, dental implants, implant‑supported dentures, hybrid dentures, and sleep apnea treatment, as well as some oral surgery procedures to maintain all aspects of your family’s oral health.

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.

Compensation Range: $18 - 20 per hour based on experience

• Prior Dental Office experience - minimum 1 year required
• Prior Eagle Soft experience preferred

Work Schedule: Monday - Thursday 8AM - 5PM & Friday 8AM - 2PM - No Weekends!!

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check‑in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

• Accrued PTO & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.