Mortgage Loan Originator

About The Role

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Mortgage Loan Originator will have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner. They will conduct themselves in a manner that enhances the overall efficiency and image of the bank. This position is primarily responsible for increasing branch referrals and outside sales by generating residential mortgage loans through solicitation of individual borrowers, real estate brokers, builders, and developers.

They are also responsible for taking a residential mortgage loan application and offering or negotiating terms of a residential mortgage, residential construction, and residential land/lot loans.

• Ability to work with and support the real estate team and bank personnel proactively, respectfully, and positively.
• Responsible for meeting sales volume and goals from internal and external referrals.
• Attend all sales meetings, both in the residential lending department and bank.
• Accurately and completely comply with all regulations and bank policies and procedures and actively work with compliance and quality control staff along with all peers and bank personnel.
• Develop qualified leads through internal and external referrals, canvassing, face‑to‑face cold calling, and networking the real‑estate community.
• Establish and maintain customer referral relationships with Realtors, builders, and developers.
• Identify and build effective networks with other professionals to maximize revenue.
• Demonstrate the ability to counsel and pre‑qualify home buyers, accurately and thoroughly complete applications and obtain all necessary support documents along with appropriate fee and lock‑in information in compliance with mortgage lending regulations.
• Oversee the loan process by monitoring loan status and ensuring conformity with loan terms and agency guidelines.
• Assist in collecting all documentation and communicating loan status to all parties.
• Work with the mortgage and construction loan processors/closers in preparing the loan file for underwriting and closing.
• Maintain current knowledge on mortgage products, underwriting guidelines, and industry regulations including conventional, FHA, VA, Rural Development, and portfolio loan programs. Particular attention should be on serving the low‑to‑moderate (LMI) in TFB's general markets.
• Must comply with applicable laws and regulations, including TRID, the Bank Secrecy Act, the Patriot Act, the Office of Foreign Assets Control, and the Community Reinvestment Act (CRA).

• High school diploma or equivalent.
• Three or more years of outside sales experience.
• Previous experience in residential and mortgage lending functions.
• Good knowledge of FHA, VA, USDA, and conventional procedures.
• Proficiency in Ellie Mae Encompass Software and the ability to learn additional computer applications.
• Well‑developed interpersonal skills to maximize business contacts and develop a working relationship with current and potential residential real‑estate loan customers.
• A high level of analytical ability to conduct residential real‑estate analysis and recommend alternatives when initial analysis revealed insufficient financial posture.
• Working knowledge of various mortgage regulatory guidelines (e.g., truth‑in‑lending, HMDA, RESPA, ECOA, FDPA).
• Good knowledge of real‑estate compliance.

• The ability to develop business leads is critical.
• The willingness to make sales calls to potential referral sources is a requirement.
• Responsible for a breadth of information including mortgage loan interest rates, commitment/rate lock/relock fee procedures, consumer loan products/rates/guidelines used in conjunction with mortgage lending.
• The ability to motivate or influence senior‑level personnel, internally or externally, is a key component of the job, requiring significant expertise, credibility, influence, and trust. Proficiency in developing and delivering material presentations…