Crisis Specialist On Call - Flagstaff

Terros Health is pleased to share an exciting and challenging opportunity for a Crisis Specialist On-Call at our Flagstaff location.

Terros Health’s Crisis team provide behavioral health, prevention, education and crisis stabilization services. They serve children, adolescents, adults, senior adults and families as well as schools, neighborhoods, organizations and businesses by providing phone, walk‑in and in‑home crisis counseling to clients to facilitate immediate stabilization of emotions and behavior. The individual will need to be professional, friendly, a self‑starter, organized, and compassionate.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. For more than 50 years, the heart of everything we do is inspiring change for life. We help people manage addiction and mental illness, provide primary medical care, restore families, support our veterans, and connect individuals to the care they need.

This position has a dual role: first, as part of the mobile crisis team, the Crisis Specialist responds on‑site to individuals in crisis whose issues cannot be resolved by the crisis call center telephonically; second, engages in administrative activities necessary for the crisis department to function on a daily basis.

On‑Call Crisis Specialists are required to work a minimum of 4, 10‑hour shifts per month. Preferably, flexibility to work evening and overnight shifts. Bilingual language differential pay available.

• Perform mobile crisis interventions in a variety of settings including individual residences, schools, and hospital emergency rooms.
• Work effectively and respectfully with clients, families, schools, first responders and all others involved.
• Support hospital discharges by providing assessment, planning and facilitation with hospital team.
• Act as a key interface between the Crisis Department and the crisis call center.
• Ensure the necessary infrastructure is in place and operating.
• Help manage the Crisis Department schedule.
• Work closely with fleet and facilities departments.
• Audit documentation to ensure administrative completeness and accuracy.
• Display flexibility and ability to adapt to change.
• For licensed clinicians, provide clinical oversight to BHTs as needed.
• Assist Director and Manager with tasks as needed.

The On‑Call Crisis Specialist position fills shifts on an as‑needed basis and will not have a set weekly schedule.