Culture & People Specialist

Job Details Level: Experienced

Job Location:

Flagstaff, AZ 86001

Position Type:
Full Time Education Level: 2 Year Degree Job Category:
Human Resources

The Culture & People Specialist provides administrative and operational support to the Culture & People department across a variety of functions throughout the employee lifecycle. This position serves as a resource to employees and management while supporting the effective delivery of Culture & People programs, services, and initiatives.

The Specialist maintains a high level of professionalism, confidentiality, accuracy, and customer service while contributing to a positive workplace culture and employee experience. This position works collaboratively with the Culture & People team and departments throughout Forest Highlands to support organizational goals and operational needs.

• Provides administrative and operational support for the day-to-day functions of the Culture & People department.
• Assists with recruitment, hiring, onboarding, orientation, employee changes, and separation processes.
• Maintains accurate and confidential employee records, personnel files, documentation, and Culture & People information systems.
• Serves as a resource to employees and managers regarding policies, procedures, benefits, programs, and available resources.
• Supports employee benefits, payroll-related processes, leave administration, performance management, and other employee programs.
• Assists with employee relations matters and maintains appropriate documentation as directed by Culture & People leadership.
• Supports employee training, development, engagement, recognition, retention, and workplace culture initiatives.
• Prepares and distributes employee communications, announcements, departmental materials, and Culture & People resources.
• Supports compliance with applicable employment laws, regulations, organizational policies, and recordkeeping requirements.
• Assists with maintaining policies, procedures, forms, job descriptions, employee resources, reports, and departmental records.
• Coordinates and supports orientations, training sessions, meetings, employee events, recognition programs, and other departmental activities.
• Supports the annual H-2B employee lifecycle, including:
  • Onboarding:
    Travel coordination, arrival, employee housing, and orientation.
  • Employment:
    Employee support, training, engagement, recognition, and coordination throughout the seasonal employment period.
  • Offboarding:
    Departure coordination, travel, employee appreciation, and employee housing turnover.
• Communicates professionally with employees, managers, applicants, vendors, and internal and external business partners.
• Assists with special projects and initiatives designed to improve departmental processes and the overall employee experience.
• Maintains confidentiality and exercises appropriate discretion when handling sensitive employee and organizational information.
• Performs other duties and responsibilities as assigned to support the Culture & People department and Forest Highlands.

• Excellent interpersonal, communication, organizational, and customer service skills.
• Strong attention to detail, accuracy, confidentiality, and follow-through.
• Ability to manage multiple priorities and deadlines in a fast-paced, service-oriented environment.
• Strong problem-solving skills with the ability to exercise sound judgment and initiative.
• Ability to work independently and collaboratively as part of a team.
• Proficiency with Microsoft Office and Culture & People information systems;
  Paycom or comparable HRIS experience preferred.
• Professional, reliable, adaptable, approachable, and service-oriented.
• Bilingual English/Spanish communication skills preferred but not required.

• Highly professional demeanor with skills in face-to-face and telephone etiquette.
• Must be self-motivated and organized to ensure the completion of all assignments.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Proven ability to execute multiple projects simultaneously and apply relevant interdepartmental information
• Excellent organizational skills and attention to detail.
• Working knowledge of Microsoft Outlook and related Microsoft Office applications.
• Proficient with Paycom or the ability to quickly learn payroll management.
• Flexibility in working schedule to include weekends, evenings,…