IT Manager - Network & Operations - Information Technology

Nature of Work

This is an onsite working manager position, responsible for administering the enterprise environment and supervising the day-to-day activities of the Datacenter/Operations and Network Administrator staff. Under direction, performs administrative, supervisory, and complex technical work in administration of the operational aspects of Information Technology Department including system administration, database configuration, networking, voice/data communications and support; exercises supervision over operational personnel; performs related work as assigned.

The ideal candidate will be an energetic, enthusiastic self-starter with an emphasis on the customer experience. This position will be working to support a 100+ server VMware environment providing critical services to Coconino County internal/external partners.

This position will require the successful completion of a Criminal Justice Information Services (CJIS) fingerprint and background clearance within 90 days of employment, this must be maintained throughout employment.

Please note: The salary range for this position is $89,145 to $112,145 annually.

(Illustrative Only)

• Responsible for planning, coordinating, staffing, training and directing the operational aspects of information technology including system administration, database administration, networking, voice/data communications and support
• Responsible for proactive management of technical resources and personnel to provide designated services in a reliable and cost-effective manner
• Monitors all projects to ensure successful completion and compliance with standards
• Evaluates and develops procedures to improve departmental operations; directs preparation of documentation
• Performs analysis and consults with various County departments to gain an understanding of their needs
• Participates in budgeting, short and long-range planning, and development of department objectives
• Manages the operational change control process, capacity plans and the Coconino County business continuance plans

Essential functions of this position include but are not limited to: walking; working with and around other staff and County employees; dealing with interruptions; repetitive motion (hand-wrist) for keyboarding; vision-acuity (near) for monitoring PC screen data;
Color vision necessary for working with color coded cables; hearing and speech (ordinary conversation) for communicating with staff and customers; touch (finger dexterity) for keyboarding;
Environmental hazards include electrical hazards associated with working with computers, servers and circuits, and potential for falls from ladders.

• Bachelor's degree from an accredited college or university in computer information systems, management information systems or closely related field and four years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role;
• Associate degree from an accredited college or university in computer information systems, management information systems or closely related field and five years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role;
• Six years of progressively responsible work experience in Systems Administration, Database Administration, and/or Networking, including Voice and Data Telecommunications; at least two of the four years of which were in a supervisory role;
• Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

This position is exempt from overtime.

Note:

Individuals in exempt classifications as part time employees may be classified as non-exempt per FLSA law regarding minimum weekly salary requirements.

Considerable knowledge of:

• Computer hardware and software systems and programs
• Computer networks, network administration and network installation
• Telephone system configuration, operation, and maintenance
• Telecommunications and data transmission technologies, applications, and interface requirements
• Personal computer operations and applications
• Principles and practices of project planning and implementation
• Research methods and procedures

• Governmental revenue sources, budget and operations
• Telecommunication switches and hardware
• Telecommunications software and applications
• Asset management

• Identify and resolve problems relating to telecommunications equipment and software
• Research and recommend the purchase of new equipment, services and supplies
• Plan effectively
• Effectively supervise the work of others
• Communicate effectively, verbally and in writing, with users, suppliers, technicians, and contractors
• Establish and maintain…