Service Manager

Findlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand in our service drives.

This full-time management position offers competitive compensation and an excellent opportunity for a qualified candidate seeking stability within a growing organization. This leadership role is hands-on and centers on delivering an exceptional experience to our guests and clients. We seek a distinguished leader who embodies a positive attitude and a commitment to excellence. We are committed to delivering exceptional service until every guest becomes an enthusiastic advocate for our brand.

Our objective is to cultivate a workplace that exemplifies outstanding hospitality while encouraging teamwork, pride, and continuous professional development.

• Competitive compensation based on experience
• Generous incentive and bonus programs
• Paid Time Off
• Medical
• Dentaland Vision insurance
• 401K

• Manage the service department’s daily operations to ensure efficient and effective workflows.
• Lead, train, and motivate service staff, including technicians and service advisors.
• Maintain high customer service standards to enhance customer satisfaction and loyalty.
• Coordinate with parts and sales departments to streamline service processes and increase profitability.
• Monitor and manage department budgets, labor costs, and service revenue.
• Ensure compliance with all safety and environmental regulations.
• Handle customer complaints and resolve issues promptly and professionally.

• Proven experience as a Service Manager or similar role in the automotive industry.
• Strong leadership and team management skills.
• Excellent customer service and interpersonal skills
• Good knowledge of automotive service procedures and technologies.
• Exceptional organizational and problem-solving abilities.
• Clean Driving Record; MVR Report Check
• Pass a drug test and background check