Account Manager

Looking for an opportunity to manage and grow existing accounts and provide excellent customer service
?

Join our client - a leader in the vertical transportation industry - as a Field-Based Account Manager
, responsible for ownership of established service and repair accounts across Northern Arizona
. Local territory includes Flagstaff
, Prescott
, and surrounding markets North of Phoenix.

In this role, you’ll focus on building long-term customer relationships
, ensuring strong service delivery with high-quality support, and driving account retention and expansion within your territory. This is a hybrid, field-based role with the flexibility to work remotely when not meeting with clients.

Elevator industry experience is preferred, but we’re open to candidates from related industries such as HVAC, facilities, fire protection, construction, or other service-based environments.

What You’ll Do:

• Achieve Sales Excellence: Consistently exceed sales targets by leveraging tools to grow service and repair revenue and to reduce cancellations.
• Be a Reliable Source: Build and maintain strong relationships with new and existing clients through regular site visits, proactive communication, and timely follow-up.
• Expand Your Network: Regularly represent the company within industry organizations and grow your network to uncover new business opportunities.
• Customize Your Offerings: Collaborate with customers to develop capital plans tailored to their building’s long- and short-term needs.
• Prepare Bids and Contracts: Accurately create repair proposals by reviewing blueprints, conducting site surveys, and working in tandem with operations teams. Prepare and present service contract bids, including detailed analysis and follow-up.
• Stay Equipped with Knowledge: Keep up to date on new company offerings, local elevator codes, and product developments through continuous education.

What You Bring:

• Strong attention to detail and follow-up habits.
• Comfortable managing multiple priorities in a fast-paced environment.
• Excellent communication and relationship-building skills.
• Confidence presenting to clients and leading meetings.
• Bonus:
  Salesforce experience and the ability to read blueprints or architectural drawings.

Preferred Qualifications:

• Elevator experience.
• Sales or account management experience.
• Background in HVAC, facilities, fire protection, construction, or similar service-based industries is highly relevant.

Location:

Flagstaff
, Prescott
, or surrounding Northern Arizona markets (Hybrid, field-based role).

Local travel is required to client sites across your territory. Work remotely when not in the field. Onboarding and training will take place in Phoenix (lodging provided), with occasional travel to Phoenix required after the onboarding period.

Ready to take your career to new heights? Apply today and help us shape the future of vertical transportation.

We encourage candidates with experience as an account manager, sales representative, territory sales representative, or in technical sales, as well as those from service-based industries such as HVAC, facilities, fire protection, or construction, to apply.