Social Services Case Worker - Health and Human Services
Listed on 2026-09-22
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Social Work
Human Services/ Social Work, Family Advocacy & Support Services, Community Support Services, Community Health
Social Services Case Manager
Under general supervision performs work of moderate difficulty in social services case management for low-income clients; performs related work as assigned.
Typical DutiesInterviews and elicits pertinent information from persons applying for assistance
Conducts comprehensive assessments with individuals and families to identify strengths and areas of need
Interprets rules and regulations regarding eligibility for a range of programs
Works with clients to develop individualized case plans, including specific goals and success strategies
Provides referrals and information about other service providers, alternative assistance available, client responsibility and appeal rights
Supports clients in meeting short and long-term goals throughout the term of the case plan
Maintains and works with funding allocations
Provides follow-up and case plan review and revision as needed
Coordinates services with other agencies and makes presentations
May conduct home visits
Compiles data to prepare records and reports
Attends required meetings and trainings
Minimum QualificationsFour years of experience of progressively responsible experience in social services work OR
Associate degree in a related field working with children and families and three years of experience of progressively responsible experience in social services work OR
Bachelor's degree in a related field working with children and families and two years of experience of progressively responsible experience in social services work OR
Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
ADDITIONAL REQUIREMENTS: A fingerprint clearance card is required.
PREFERRED QUALIFICATIONS:
Case Management Experience
Financial Literacy Skill-Building Experience
Bilingual (Spanish and/or Navajo preferred)
The ideal candidate is knowledgeable in working with diverse populations, and specifically, individuals who are low-to-middle income (LMI) and/or living in poverty. The ideal candidate is trauma-informed and person-centered in their approach when working with individuals with complex needs who may be experiencing a crisis, and they have a strong working knowledge of available community resources to support individuals in need of assistance.
Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.
This position is safety sensitive. This position is non-exempt from overtime.
Knowledge,Skills and Abilities
Working knowledge of:
Challenges and needs of the low-income population
Available community resources
Methods and procedures used in determining eligibility for social services
Funding allocations
Interviewing and investigative techniques
Principles and practices of case management
Skill in:
Eliciting information through intake screening interviews and financial documentation
Interpersonal communication with culturally diverse clients
Operation of various office equipment, including applicable software
Ability to:
Assess the needs of low-income people and identify appropriate solutions
Demonstrate tact, initiative, and sound judgment under challenging circumstances
Work well with people of diverse social, cultural, and economic backgrounds
Maintain strict confidentiality
Prepare and maintain accurate documentation and records
Work safely and support the culture of workplace safety
Establish and maintain effective working relationships with employees, other agencies, service providers, and the public
Follow written and verbal instructions
Communicate effectively verbally and in writing
Coconino County is an Equal Opportunity Employer. Ameri Corps, Peace Corps and other national service alumni are encouraged to apply.
BenefitsCoconino County offers a comprehensive employee benefits package to regular employees working 30 or more hours per week that includes:
Vacation/Annual Leave
Sick Leave
10 Holidays Per Year
Health Care Insurance
Dental Plan
Vision Plan
Group Life Insurance
Pre-Tax Deduction Plan
Sick Leave Conversion Plan
Personal Day Purchase Program
Vacation Sell Back Program
Tuition Reimbursement Program
Wellness Program
Long-Term Disability
Arizona State Retirement System
Employee Assistance Program
On-going Training Opportunities
Free bus transportation/ Eco Pass bus pass
Elective Coverage
Dependent Medical, Dental, and Vision
Supplemental Life (for employees & dependents)
Flexible Spending Account
Health…
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