Transit Operator Trainer

Join to apply for the Transit Operator Trainer role at Mountain Line Flagstaff

Mountain Line is the transit agency in the beautiful mountains of Flagstaff, AZ, offering fixed route bus, paratransit, vanpool, and seasonal service to the nearby ski area. The agency is on a growth trajectory with plans to nearly double service over the next five years with the recent successful increase to the City’s dedicated transit tax. When you join the Mountain Line team you play an essential role in connecting our community and are rewarded with an innovative, empowering, and collaborative workplace.

Mountain Line employees enjoy a generous benefits package including several paid holidays, vacation and sick time accruals, matching contributions to the Arizona State Retirement System, dedicated wellness time, a variety of health and dental benefit options, and much more.

This is a safety-sensitive position subject to the rules and regulations of the Drug and Alcohol Policy and the required testing policy per the Federal Transit Administration (FTA) and Arizona Department of Transportation (ADOT). The incumbent is required to fully comply with all operational safety rules and regulations established by Mountain Line.

The Trainer reports directly to the Workforce Director, and is responsible for developing the skills and knowledge of all new and current employees. This is accomplished through teaching, coaching, mentoring of internal and external customers, all Mountain Line Policies and Procedures, Standard Operating Procedures, and any information deemed necessary to ensure a safe work environment.

• Travels within the Mountain Line service area performing safety training and crisis prevention training.
• Develops safety training curricula and manuals in cooperation with the Workforce Director.
• Trains new and current Transit operators to inspect and operate vehicles appropriate to job classification and license.
• Educates Transit Operators and Trainees on emergency response procedures and post accident policies and procedures in coordination with the Workforce Director.
• Conducts new and ongoing behind-the-wheel training and appropriate post accident trainings to Transit Operators and Trainees.
• Performs ride‑along and follow‑along evaluations per Mountain Line requirements and completes documentation.
• Provides refresher training as requested and approved by the Workforce Director and Operations Director.
• Coordinates training with Arizona Department of Transportation (ADOT) and other agencies as appropriate and may provide training to other organizations.
• Maintains appropriate files in compliance with Mountain Line policy, Arizona Department of Transportation (ADOT), Federal Transportation Agency (FTA), and other federal, state and local requirements to document trainings, accidents and other records.

Attendance should be regular and predictable. General employment policies with regard to vacation, sick, and unpaid leave apply. Occasional need to report to work on day off and work overtime.

This position is occasionally involved in confidential personnel matters contained in accident, training, and testing files. This position is expected to respect and maintain employee and customer confidentiality.

• Environmental, DOT, OSHA and FTA safety laws and regulations.
• Principles of training and work scheduling.
• Various training techniques including computer aided instructional materials.
• Basic principles of accident investigation and transit operations.

• Maintain a positive and professional work environment.
• Prepare and maintain records and reports.
• Establish effective working relationships with employees, local law enforcement and other agencies.
• Follow written and verbal instructions.
• Communicate rules, regulations, and service limitations with employees and the general public.
• Communicate effectively verbally and in writing.
• Teach in a variety of settings utilizing various methods of instruction.
• Work safely and support a culture of workplace safety.
• Interact with a culturally diverse population.
• Excellent interpersonal relationship and team building skills.
• Proficiency in Microsoft Office; including Word, Excel, Access, PowerPoint, and Outlook.
• People Skills with strong communication.
• Ability to coach various types of learners.

This position requires physical effort such as walking, lifting, standing, squatting, reaching, pulling and manual dexterity. This position often works on board moving vehicles and requires sitting, standing and holding for balance for long periods of time.

All personnel who are required to work with solvents, fluids, and other industrial agents while on duty are required to use only FTA, OSHA, or DOL approved goggles, work boots, protective masks, protective helmets, coveralls, other tools and equipment when cleaning,…