AV Installation Engineer

Audio Visual Installation and Service Engineer

London, Wessex and Home Counties • £30,000 to £40,000 per annum

A forward‑thinking Audio‑Visual integrator delivering cutting‑edge AV and Video Conferencing solutions across a diverse customer portfolio. The client is seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team.

As an AV Installation & Service Engineer, you will play a key role in delivering high‑quality installations and providing ongoing technical support. You will be customer‑facing, hands‑on, and trusted to represent The Client with professionalism and technical expertise.

• Install, configure and maintain Audio Visual and Video Conferencing systems.
• Install equipment including:
• Projectors
• Video walls
• LED walls
• Digital Signage LFDs
• Build and program AV racks to a high standard.
• Read and interpret AV system schematics and cabling drawings.
• Diagnose faults on‑site and restore service efficiently.
• Carry out proactive and reactive maintenance visits.
• Deliver end‑user familiarisation training following installation.
• Complete accurate documentation, including asset registers and service reports.
• Provide clear verbal and written feedback to internal teams.
• Build strong relationships with customers and identify potential upselling opportunities.
• Support a smooth handover from installation to service support teams.
• Maintain high technical standards across all projects.

• Outstanding installation and support handover experience for customers.
• Seamless transition of completed projects into ongoing service support.
• Strong client relationships that enhance The Client’s reputation as a leading AV/VC integrator.

• Minimum 2 years' experience as an AV / VC Engineer.
• Experience installing and supporting AV and Video Conferencing solutions.
• Experience with programming and rack building.
• Ability to read and interpret AV system schematics.
• Familiarity with:
• Extron
• Crestron
• Kramer
• Experience with VC manufacturers such as:
• Poly
• Logitech
• Cisco
• Yealink
• Ability to terminate cables to industry standard (RS232, Cat5e/Cat6).
• Strong written and verbal communication skills.
• Experience working in or alongside a helpdesk/support environment.
• Ability to work independently and as part of a team.
• Flexible approach to working hours.
• Willingness to travel, including occasional work outside the UK.
• ECS (Electrotechnical Certification Scheme) or equivalent.

• Understanding of IP networking.
• CTS certification.
• IPAF.
• PASMA.
• Product certifications (Poly, Extron, Crestron, Barco).

• Work on exciting, high‑profile AV and VC projects.
• Join a supportive and technically strong team.
• Opportunity to develop certifications and expand your skillset.
• Competitive salary package.
• Clear progression opportunities within a growing organisation.