Member Experience Supervisor
Job in
Flemington, Hunterdon County, New Jersey, 08822, USA
Listed on 2026-07-16
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-07-16
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
BJ's Wholesale Club - - Responsibilities:
Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive membership performance and premium member experience;
Develop and manage high-performing teams through recruiting, training, and performance management;
Ensure proper staffing and processes to support excellent member service and execution;
Maintain knowledge of policies and procedures and ensure compliance across Member Services and Frontline teams;
Utilize reporting tools to drive performance, and communicate across teams
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