Guest Experience Consultant Flemington Luxury Sun Spa

Client Experience Consultant

Soleil Tans is a premier Luxury Sun Spa seeking a polished Client Experience Consultant to command our front-of-house operations. This is an opportunity for a confident professional who takes ownership of the guest experience. We are looking for a proactive problem-solver who can navigate guest interactions with grace, uphold our luxury standards, and confidently drive business results without needing constant supervision.

The Financials:

• Starts at $16.50/hour (bumps to $18.50/hour within 1 year)
• Earn an extra $1–$4 per hour in sales bonuses
• Our top performers average $20–$22+ per hour!
• Average $100/month in cash tips

What You Will Do:

• Consultative Sales:
  You will effectively guide guests through membership options and products. This requires the confidence to overcome objections, ask for the sale, and educate clients on the value of our services.
• Independent Problem Resolution:
  You are the first point of contact for guest concerns. We need someone who can think on their feet to de-escalate issues and solve scheduling conflicts professionally, without needing constant managerial oversight.
• Brand Stewardship:
  You will maintain luxury standards in both the facility's appearance and your own professional presentation.

The Ideal Candidate:

• Professional Maturity:
  You have experience in high-end retail, hospitality, or sales and understand how to communicate effectively with a diverse clientele.
• Resilient & Confident:
  You are comfortable with healthy confrontation, whether that means enforcing a cancellation policy or navigating a difficult sales conversation with poise.
• Results-Oriented:
  You are motivated by performance-based rewards and love the challenge of exceeding goals to maximize your earning potential. Compensation: $16.50 - $18.50 per hour