International Education Program Manager; Hybrid

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A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter must include examples of how your past work experience is applicable to this position.

Reporting directly to the Director, the International Education Program Manager supports the Center for Global Engagement by advancing international student success, immigration compliance, and global engagement initiatives. This position develops programs and resources that foster international students transition, belonging, retention, and overall success; provides foundational F-1 and J-1 immigration advising and compliance support; and leads strategic communications and outreach efforts for international students, scholars, and prospective students.

The role also collaborates closely with campus partners to strengthen student support services, promote education abroad opportunities, and enhance comprehensive internationalization across the institution.

This is a full-time 40 hours per week (100%) position.

Program Management & Student Success (50%)

• Develop tailored resources that support international students transition, engagement, retention, belonging, and overall success.
• Serve as a liaison between the Center for Global Engagement and other campus units to connect international students with vital campus resources.
• In collaboration with campus units and community organizations, develop and administer programs that foster leadership skills, intercultural communication, global awareness, and career-ready competencies through workshops, mentoring, student organizations, campus engagement, and experiential learning opportunities.
• Track student retention, engagement, satisfaction, and success outcomes; use data and feedback to improve international student services, programs, and policies.
• Plan and coordinate new student orientation, welcome events, and cultural integration workshops.
• Assist with Education Abroad pre-departure orientation.
• Support and advise international student organizations and peer mentoring programs, empowering student leaders to drive broader campus engagement.
• Coordinate the international living-learning community in collaboration with Housing and Residential Life, serving as the primary liaison for programming alignment.
• Educate students on institutional and program policies, procedures, and community resources.
• Provide support with developing alumni engagement activities.
• Market and promote the Center for Global Engagement initiatives and programs.

Immigration Advising & Compliance (30%)

• Serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO).
• Issue I-20 and provide fundamental immigration advising to F-1 and J-1 students, scholars, and their dependents.
• Guide students through employment and practical training options (such as CPT, OPT, and STEM OPT), utilizing established institutional workflows and technical platforms (e.g., Sunapsis).
• Maintain accurate advising records and collaborate with administrative offices (Registrar, HR, Payroll) to streamline compliance tracking.
• Support and monitor international student health insurance enrollment, compliance, and communication.

Communications & Outreach (20%)

• Develop and implement communication plans that deliver timely, relevant information to international students from pre-arrival through graduation.
• Utilize Sunapsis and existing campus communication tools to track student inquiries and send critical timeline reminders.
• Curate and maintain culturally responsive digital content and branding standards for newsletters, website updates, and social media channels.
• Assist with the Education Abroad program marketing and promotion.
• Execute communication plans for the recruitment funnel to engage prospective international students and improve enrollment yield.

Other Responsibilities as Assigned

• Three or more years of experience developing and implementing student development and engagement programs in an educational setting.
• To comply with Homeland Security regulations, applicants must be U.S. Citizens or lawful permanent residents.
• May require some…