Steward, Hospitality ​/ Hotel ​/ Catering, Food & Beverage

Position: Steward I
Position Summary:

The F&B Steward I is responsible for providing AAA 4-Diamond customer service while supporting all Food & Beverage venues. The Steward I’s responsibility is in direct support of the Executive Chef and Executive Steward. They are to enforce all initiatives given, oversee their own responsibilities, and provide service to guests and Team Members in a professional, efficient, and courteous manner while maintaining a clean, safe, and attractive environment, in accordance with all company standards, policies, and procedures.

About Us:

At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:

Love:
Love your brothers and sisters and share with them.

Truth:
Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect:
You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery:
To do what is right, even in the most difficult of times.

Honesty:
Be honest in every action and provide good feelings in your heart.

Wisdom:
We cherish knowledge; wisdom is used for the good of the people. Humility:
Know that you are equal to everyone else, no better, no  this Role:

Must be able to demonstrate and ensure that the department is within HACCP guidelines.

Must ensure and comply with a safe and hazard-free work environment according to the Department of Health and OSHA regulations.

Must have the ability to learn the basics of soaps, chemicals, sanitation techniques, and ware-washing procedures.

Always conduct yourself in a manner that reflects a positive, professional image by utilizing “Unsurpassed Service” practices.

Must maintain an “Unsurpassed Service” personal grooming and uniform standards per your position and Gun Lake Casino Resort’s policies.

Have knowledge of where your SDS booklet is located for your department and understand its contents.

Display knowledge of all emergency procedures.

Responsible for handling any Team Member or Guest opportunities.

Display and encourage teamwork in the department.

Communicate on a consistent basis with all managers. Keep them abreast of all department activities.

Adhere to all policies and procedures as set forth by the Executive Steward and Executive Chef.

Attend daily Team Member Huddles and look at the communication boards for pertinent information.

Responsible for maintaining cleanliness, safety, and sanitation standards in accordance with department policies.

Ensure that all caution/safety makers are displayed properly.

Empty trash cans for all kitchens.

Clean and stock the Team Dining Room Maintain a professional and courteous attitude, ensuring positive guest interactions by always demonstrating Gun Lake Casino Resort’s AAA 4-Diamond service standards.

All other duties as assigned.

Work Conditions:

Work is typically in a kitchen environment, back-of-house area, or on the casino floor. Work areas may be warm, cold, or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.

Essential

Qualifications:

Must be 18+ years of age.

High School Diploma or equivalent.

Ability to communicate effectively with Guests, Team members, and Management in both written and verbal forms.

Must be able to manage time effectively with minimal supervision.

Must possess the ability to work hands-on in any kitchen environment pertaining to a threemeal period and high-volume productions related…