Information Technology Specialist Job Flint area,Michigan USA,IT/Tech

Job Summary

Works in a team environment for technical support and service functions. Responsible for installation of computer equipment, software, and client network software; troubleshooting and repair of computer hardware, support for and of telecommunications equipment, and support for network management. Maintains a high standard of customer service philosophy and responsiveness to meet the technology needs of Allegan County.

Starting Wage
: $26.41 per hour, full-time

Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date

Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
County-funded Health Savings Account with our two high-deductible medical plans
County-paid employee life insurance coverage
County-paid short-term disability coverage, up to 52 weeks
Generous retirement plan, including a county contribution of 7% of your annual earnings
Tuition Reimbursement Program for college degree courses
Generous PTO plan, including front‑loaded hours into PTO bank at hire, and annually on January 1.
13 paid holidays, in addition to PTO
FREE use of Allegan County government's two fitness centers

Responsibilities and Duties

Install and maintain personal computer related hardware on the County's information management system.

Organizes and prioritizes requests for service. Responds to trouble calls regarding the computer system and repairs or works with a vendor to resolve hardware problems.

Visit departments throughout the County to trouble‑shoot, repair, and maintain computing related equipment problems.

Provides technical and training support to department personnel for all computer related equipment. Creates documentation to educate users.

Researches and evaluates new software and hardware technologies that could enhance the computer system.

Specifies and recommends the purchase of new software, hardware, and other related items.

Manage, maintain and deploy phones for all county users.

Manage/process work orders on a daily basis. Accurately keeping track of time and tasks completed on work requests and projects.

Required

Education and Experience

Associate's Degree in computer sciences or related fields
Two (2) years of technical computing experience
One (1) year of experience of working with medium to large networks in multiple buildings connected via fiber
CompTIA Network+ certification or equivalent networking focused training

* Candidates must pass a drug screen (which includes testing for THC) in order to be hired for this position.

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