Venue Operations Manager

Communities First, Inc. is a Michigan-based nonprofit 501c3 whose mission is to build healthy, vibrant communities through economic development, affordablehousingand innovative programming. CFI is focused on providing safe, quality affordable housing, increasing economic opportunities, and improving the quality of life of the populations that the organization serves.

The Operations Manager is responsible for overseeing the daily operations of a commercial event space and performing arts venue. This role ensures efficient event execution, strong facility management, effective staff supervision, and compliance with safety and regulatory standards. The Venue Operations Manager plays a key role in delivering high-quality experiences while supporting the mission of Communities First, Inc.

• Lead daily operations of the Masonic Temple and Foodie Commons commercial event space, ensuring readiness for events, performances, and rentals.
• Manage event execution including scheduling, setup, vendor coordination, and on-site operations.
• Serve as the primary on-site lead during events, resolving issues and ensuring a high-quality guest experience.

• Supervise and schedule event, custodial, and support staff.
• Provide direction and oversight to ensure service standards, professionalism, and policy compliance.

• Manage relationships with vendors (audio/visual, security, custodial, maintenance), ensuring service delivery expectations are met.

• Oversee facility maintenance, cleanliness, and operational readiness of the space.
• Coordinate repairs and preventative maintenance to ensure safe and functional operations.

• Monitor event-related expenses and support cost-effective operations.
• Assistin maximizing revenue through efficient scheduling and space utilization.

• Ensure compliance with all applicable licenses, permits, and regulatory requirements.
• Maintain adherence to organizational safety standards andidentifyoperational risks.

• Maintain availability for evening, weekend, and occasional holiday events.
• Adjust staffing and operations based on event and organizational needs.

• Support the mission of Communities First, Inc. to build healthy, vibrant communities.
• Ensure the venueoperatesas a welcoming, high-quality community space.

• Performadditionalduties as assigned.

• High School Diploma required;
  
  Associate’s or Bachelor’sdegree preferred.
• Minimum5-7years of experience in venue operations, event management, facilities management, ora related field.

• Strong organizational and event coordination skills.
• Experience supervising staff and managing teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making skills, particularly during live events.
• Knowledge of facility operations, maintenance coordination, and vendor management.
• Understanding of safety, compliance, and risk management practices.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office and scheduling systems.

• Frequent evening and weekend work required.
• Ability to stand and move throughout the venue for extended periods.
• Ability tolift upto 25lbsas needed.

Communities First, Inc. is an Equal Opportunity Employer and complies withall applicable federal, state, and local lawsregardingnondiscrimination and employment practices.

This job description is not intended to beall-inclusive. Duties and responsibilities may bemodifiedat any time based on organizational needs. Employment is at-will and may beterminatedat any time byeither the employee or the organization.