Membership & Community Engagement Manager

Membership & Community Engagement Manager

Job Title:

Membership & Community Engagement Manager

Salary: $55,000 - $75,000 per year
Type:
Full-Time

• Membership Development:
  Recruit new members, manage onboarding, handle billing/renewals, and conduct regular check-ins to boost retention.
• Event Planning:
  Coordinate and execute chamber events, including member mixers, ribbon cuttings, networking hours, and major annual events.
• Community Relations:
  Act as the primary contact for members and represent the Chamber across local communities.
• Operations & Reporting:
  Drive the advertisement sales and production of the Harbor Country Guide, manage member databases, and prepare monthly reports for the Board.

• Experience:
  
  3–5+ years in membership services, sales, community relations, or nonprofit/chamber work.
• Education:
  
  Bachelor’s degree in Business, Communications, Marketing, or a related field preferred (or equivalent experience).
• Technical
  
  Skills:
  
  Proficiency with Microsoft 365/Google Workspace. Experience with CRM systems (like Chamber Master), Quick Books, and Word Press is preferred.
• Ability to work from the main Three Oaks office, New Buffalo satellite office, and attend occasional morning, evening, or weekend events.

• Competitive Pay
• Shared Bonus Pool
• Flexibility

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