Parking Cashier

Parking Cashier Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout‑free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout‑free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable — giving us back our most valuable asset, time.

An SP+ Cashier will create an efficient, stress‑free, and enjoyable experience for each customer. This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties:

• Treat each customer with respect and kindness, ensuring each interaction delivers on the SP+ Promise of making every moment matter.
• Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
• Count the "bank" of revenue at the beginning of the shift to ensure the starting total is correct.
• Collect cash and/or validations and maintain the security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Compute or re‑compute the bill from the ticket showing the amount due per customer.
• Operate the cash register after calculating the time (manually or by machine), calculating the cost of the transaction and displaying it on the system.
• Quote prices for parking services for which money is received upon customer receipt.
• Give directions to city locations and assist customers, ensuring they get where they are going easily and efficiently.
• Complete lost ticket forms when original tickets cannot be located.
• Resolve customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
• Answer telephone calls in a prompt and courteous manner.
• Maintain cleanliness of the booth and pick up trash in the surrounding area.
• Conduct timely checks to see if a proper inventory of necessary work aids and supplies are located in the booth.
• Verify the log of shift transactions against the bank of "revenue" on hand.
• Compile the "bank" of collected revenue during the day once a predetermined amount of money has been collected.
• Record amounts received, cars in/out of the facility, cars left in a facility (if applicable) while preparing the shift report of transactions.
• Perform any other duties that may be assigned by the supervisor.

What you need

Education and/or

Experience:

Less than high school education or up to one month related experience or training or an equivalent combination of education and experience.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. Availability to work 2nd shift, 3rd shift and/or weekends may be required.

License Requirement: A valid state‑issued driver's license with a current address and an acceptable driving record if you are expected to drive a company vehicle or company business.

Mathematical skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.

Language skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information to customers, clients, supervisors and other employees.

Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other skills and abilities: Ability to use a clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively…