Counter Associate

Full Time Counter Associate

Be a part of a great team with growing opportunities!

PSE Group is a nationwide team of coatings specialists dedicated to providing exceptional products and value‑added services to our customer partners. We offer a wide range of coatings solutions to enhance our customers' productivity, improve quality, and reduce material cost. Our goal is to support the entire purchasing process from coatings to associated products to complete application systems.

• Perform customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
• Perform counter sales serving in‑store customers
• Mix paint and prepare customer orders for delivery/pick‑up (aprons and gloves provided)
• Reconcile inventory and stock merchandise in store
• Provide sales support to outside sales team
• Maintain customer records and files, including accurate account setup and pricing
• Prepare paint orders, including mixing using standard formulas and custom formulas
• Clean and maintain all areas and equipment as assigned; ensure maintenance of mixing equipment as needed
• Conduct self in a professional manner to ensure customers’ quality and service expectations are met
• Maintain Color Room records including non‑conformance reports, tint usage, can usage, mis‑tints, etc., and perform necessary inventory transfers

• Full knowledge to perform duties of other role functions as assigned
• Assist with inside customer service, as needed, including servicing customers and/or processing their orders
• Answer incoming telephone calls in a professional manner, answering all inquiries and/or taking customers’ orders
• Properly dispose of waste materials and product in compliance with company and governmental regulations

• High School Diploma/GED required
• 1+ year(s) of Customer Service, Inside Sales, or Counter Sales experience preferred
• Team player with great customer service skills
• Clean driving record and valid license
• Ability to lift at least 50 lbs.
• Tolerance to the smell of paint
• Must submit to a drug screen and meet acceptable Motor Vehicle Report requirements upon hiring process

• 401(k) program with company match
• Generous benefits package for full-time employees:
  Medical, Dental and Vision
• Company paid life and disability insurance
• 3 weeks paid time off
• Weekends off
• Monday‑Friday weekday schedule 8am‑5pm

We are an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Retirees are encouraged to apply.